Date Updated


  • • Travelers require a voucher confirming they have been allocated a place in a managed isolation facility before boarding their flight; airlines will not board those without the voucher

    • COVID-19 symptom screening for all travelers upon entry

    • Enforced 14-day quarantine at a government facility for those with symptoms of COVID-19; such travelers must be free of COVID-19 symptoms for 48 hours to leave government quarantine

    • Enforced 14-day quarantine at a government facility for those without symptoms of COVID-19, with the possibility to apply for limited exemptions

    • All travelers except those from Australia, Antarctica and the Pacific Islands must show a negative COVID-19 test taken within 72 hours prior to departure
    - Individuals transiting through New Zealand will be not subject to this requirement if they remain in the airport

    • The approved tests are PCR and RT-PCR tests, LAMP tests and antigen tests taken within 72 hours of the scheduled departure time

    • Beginning 19 April 2021, travelers from Australia may enter New Zealand without having to enter a managed isolation facility upon arrival if they meet the following conditions:
    - spent the 14-days prior to departure in either Australia or New Zealand
    - have not had a positive COVID-19 test in the 14 days before their departure
    - are not waiting for the results of a COVID-19 test taken in the 14 days before their departure
    - meet New Zealand immigration requirements, such as holding a valid New Zealand visa before travel or electronic Travel Authority if they are from a visa-waiver country

  • • New Zealand is reopening government operations

    • Immigration New Zealand has reopened all onshore offices with limited staff numbers; all offshore offices remain closed until further notice

    • The government is now processing offshore relationship-based applications provided they are supported by a New Zealand citizen or resident; if granted a relationship-based visa, the visa holders will be exempt from New Zealand border restrictions and may travel to New Zealand without seeking an approval; the list of relationship-based visas supported by a New Zealander are as follows:
    - Partnership – Visitor (Partnership)
    - Partnership – Visitor (Culturally Arranged Marriage)
    - Partnership – Work (Partnership)
    - Partnership – Resident (Partnership)
    - Partnership – Resident (Partnership – Partner of an Expatriate)
    - Dependent Child – Visitor (Child of NZ citizen/resident)
    - Dependent Child – Visitor (Adopted child)
    - Dependent Child – Student (Child of NZ citizen/resident)
    - Dependent Child – Resident (Family child dependent)
    - Dependent Child – Resident (Family child dependent – Dependent of an Expatriate)

    • The Expression of Interest selection processes for residence under the Skilled Migrant Category and Parent Residence Category will be deferred for a further six months, to be reviewed in 2021

    • The temporary visa suspensions for overseas applicants have been extended until further notice; his sustpension does not apply to the following applicants:
    - Relationship-based visa for partners and dependent children of New Zealand citizens or resident visa holders
    - Visas for diplomatic, consular and official staff and accompanying dependent
    - Antarctic Traveler Visitor visas and Antarctic Work visas
    - Recognized Seasonal Employer (RSE) Limited visas Travel Restrictions

    • New Zealand is easing some travel restrictions
    - Immediate family members with relationship-based visas, or who are ordinarily residents of New Zealand, are no longer required to travel with the New Zealand citizen or resident on the same flight to New Zealand

    • Entry ban for all non-citizens and non-residents except:
    - New Zealand citizens (including those from Tokelau, Cook Islands, and Niue);
    - Permanent residents;
    - Residents with valid travel conditions and their immediate family;
    - Australian citizens and permanent residents who normally reside in New Zealand;
    - Those entering for humanitarian reasons;
    - Health and other essential workers (employers can submit an exception request to the Ministry of Business, Innovation and Employment (MBIE) to be considered an 'other essential worker'; the worker must demonstrate technical or specialist skills not obtainable in New Zealand, or have a role which is significant in one of the designated industries (including major infrastructure projects, or significant benefit to the national or regional economy); for roles longer than 6 months, the worker must meet additional criteria based on salary and other factors;
    - Citizens of Samoa or Tonga for essential travel to New Zealand;
    - Maritime arrivals (where there is a compelling need); and
    - Visitor visa holders who are the partner or dependent of a temporary work or student visa holder who normally lives in New Zealand, and is currently in New Zealand

    • A transit passenger must spend less than 24 hours and can only travel through Auckland Airport:
    - Travelers who are normally required to apply for a transit visa must do so in order to transit through New Zealand
    - Travelers who meet the following conditions, may request an NZeTA before travelling in order to transit through New Zealand to another country: (i) they hold a passport from a country which is on the list of transit visa waiver countries; or (ii) they hold a passport from a country which is on the list of visa waiver countries and territories; or (iii) they hold a current Australian permanent resident visa; or (iv) their immediate or final destination after transiting New Zealand is Australia and they hold a current visa issued by the government of Australia to enter Australia, regardless of nationality; or (v) they are travelling from Australia, regardless of nationality
    - If a traveler does not meet any of the above categories and need to transit through New Zealand, the traveler must apply for a transit visa before travel
    - Transit ban for all travelers to China via New Zealand; new health testing requirements for COVID-19 have been introduced by the Chinese government but there are currently no testing facilities available in the transit area of New Zealand airports

    • If granted a border exception, partners of New Zealand citizen or resident visa holder who hold Australian passport will be given a Critical Purpose visitor visa and upon their arrival into New Zealand, they will generally be issued a resident visa, in line with normal immigration policy

    • If granted a border exception, partners of New Zealand citizen or resident visa holder who hold a passport from a visa waiver country will be invited to apply for a Critical Purpose visitor visa and if the visa is granted, they will be able to apply for a further visa while in New Zealand

    • Citizens of a country on the list of visa-waiver countries who are in a genuine and stable relationship with a New Zealand citizen or resident can make a request to travel to New Zealand based on their relationship; they will be granted a visa of up to 6 months and can use this visa to travel to New Zealand

  • • Yes, modified to allow for social distancing (e.g. travel in separate cars)

  • • Yes, on a case-by-case basis

  • • Yes, gradual reopening from 18 May

  • • Social distancing to be followed; groups of more than 10 not allowed out in public unless accessing essential services

  • • Public transport is open with the following guidelines:
    - Keep your distance from people you don't know
    - Plan your journey ahead of time
    - Try to keep a 2m distance while waiting for services
    - While on board, follow signage about where you can sit and avoid sitting next to someone you don't know well
    - Follow the guidance of the driver, crew and operators
    - Stay kind, stay calm and play it safe
    - You can sit next to people you know – keep the seat next to you empty
  • Household Goods

    Survey (Video/In-person)
    • Yes, both

    Packing/Delivery Services (After Customs Clearance) Available?
    • Yes, subject to client outside a 14-day self-isolation period

    Freight Availability/Cost
    Reduced Services - averaging 10% increase in air freight rates as a consequence of reduced carriers
    Sea - Reduced Services, huge delays, costs increased at 10%

    Road Availability
    • Normal service

    Can packing/delivery take place without customer, or nominated representative?
    • No

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Entry Restrictions

Entry Prohibited

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