Home Finding Assistance
Calling on the expertise of our in-country Destination Services teams and our Preferred Supplier Network around the world, SIRVA’s Global Assignment Consultant coordinates the home search orientation. The destination services team is informed of pertinent information regarding the relocating employee’s move, housing requirements, allowances and other relevant information. The employee’s Relocation Consultant arranges for a local agent to assist the employee and accompanying family in finding a home in their new location that is customised to their needs, budget and company’s policy. Armed with local real estate expertise, our teams can also assist with lease negotiation and rental deposits, and can facilitate the home-buying process if required.
SIRVA’s spouse/partner support programme offers the relocating employee’s partner or spouse personalised professional support to help them understand and successfully adapt to their new professional and home environment. We offer a range of services for the employee’s partner, ranging from job search assistance to language training, as defined by the company.
The employee’s Relocation Consultant will tailor the area orientation tour of the host location so that it aligns with the employee’s needs and budget. An in-country Destination Specialist (either a SIRVA employee or member of our vetted provider network) will provide a guided tour of the area, including local communities, popular housing options, schools, the employee’s new office(s) and more. The area tour is representative of the whole city. The Specialist customises the itinerary to include specific points of interest that are relative to the employee and his/her accompanying family.
Settling In Services
SIRVA provides all destination support services on the ground in the host location, through specialised destination support professionals. SIRVA brings a uniquely simplified and streamlined model for assistance, as we directly deliver destination support through our own staff in many key locations. SIRVA offers a range of settling in services such as setting up utilities, putting employees in contact with local organisations, helping them to register with local authorities and more. The key aim is to help employees and their families settle in as quickly as possible in their new surroundings.
In the US, SIRVA offers a full range of mortgage service options through our affiliated company, SIRVA MortgageAs a mortgage lender, we can look for various rates and programmes amongst several national lenders to find programme options that will best fit a relocating employee’s needs.
Temporary Accommodation Assistance
Sometimes an employee requires temporary accommodation upon arrival in a host location. SIRVA has an established network of housing providers in numerous locations around the globe. Our network includes both major global and regional providers, as well as independent properties, landlords, hotel chains and more. Our regional supply chain managers for temporary housing work with our local destination specialists to ensure we have a comprehensive selection of properties to support your employees’ housing needs.
International & Intra-Country Cultural and Language Training
SIRVA has a network of expert counsellors on the ground to help employees and their families adjust to their new environment via cross-cultural and language training. Programmes are flexible, empathic and have been designed to cover every aspect of living and working in another culture to foster a deep understanding of local languages, dialects, cultural biases and assumptions.
Education Consultancy/School Search
SIRVA provides research and information on schools as a part of our destination services programme. We provide a detailed listing of educational facilities including specialised programmes and institutions that the relocating employee may need, based on their specific family needs and area(s) they may wish to move to.
Services may include:
• Assistance in identifying suitable schools.
• Referrals to supplementary “nationality-specific education options.
• Facilitating and accompanying the transferee to appointments with schools in their shortlist.
• Assistance with registration and admissions procedures where necessary.
• Scheduling any required testing.
• Providing assistance regarding medical needs, vaccinations, transport, uniforms and school supplies.
Service may also include locating and securing playgroups, day care/childcare options, preschool, nursery and reception for younger children whose entitlements may not be covered by international schools.