Reporting & Analytics
Custom Reporting for Every Client
We know that accurately managing your information is second in importance only to the quality of service provided to your relocating employees. Our integrated database captures information from every aspect of your relocation program.
It allows Sirva to provide comprehensive reports and analytics for your unique program, broken out by whatever business unit, function, or transaction needed. Our focus is providing you with data that enables program measurement, cost analysis, facilitation of internal goals, and the ability to identify areas for future improvement.
During implementation, we review the reporting needs of each of your divisions and stakeholders. We align system-customised fields with the information output you require and develop both ad hoc and standard reporting methods within Sirva's Connect+ platform. The following is a summary of the types of reports typically requested by clients that would be available in near real-time via Sirva Connect+.
The Authorization Dashboard visualises initiation volumes with filters for business units, demographics, mobility lanes, client policies, and time trends, showing summary and detailed data.
The Expense Dashboard offers comprehensive visual analysis of total costs including employee expenses, supplier spend, management fees, and compensation, with filtering options and detailed transactional data.
The Escalations Dashboard analyses reported escalations by relocating employees and corrective actions by account teams and suppliers, featuring detailed and summary data including root cause analysis and monthly trends.
The Exceptions Dashboard provides analysis of exceptions for expenses or benefits outside standard policies, with breakdowns by policy type, assignment category, location, and time trends.
The Survey and Fast Feedback Dashboards analyse employee survey data and fast feedback sentiments, showing return rates, net promoter scores, response breakdowns, and feedback resolution.
The Budget vs Actual Dashboard compares budgets recorded in Sirva tools with actual incurred costs, segmented by policy, budget or cost category, demographics, and time trends.
Multiple Service Dashboards provide detailed insights into various relocation services such as visa & immigration, temporary housing, settling-in, school search, orientation, household goods, home search, home sale (traditional and fixed fee), furniture rental, departure, and a service summary dashboard covering overall service usage.
The Discovery Report and Sirva Insight provide interactive analytics tools for volume, costs, exceptions, policy comparisons, cost optimisation, exception minimisation, destination KPIs, and planning resources using advanced AI and databases.