Evolution of Duty of Care: Strategies for Relocation

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Meet Sirva: Your Full-Service Mobility Solution

Sirva is recognised as the preeminent leader in the mobility industry and the only globally integrated mobility service solutions company. Our worldwide team of mobility experts offers the most comprehensive portfolio of value-added services and technology solutions to HR and Mobility leaders and mobile employees. We help guide employees through the relocation process to ensure a seamless experience, providing the perfect blend of self-service and personalised support. Whether you are relocating a key executive for the first time or an entire team of engineers overseas, Sirva enables you to fully outsource your programme or design a customised solution.

Sirva at a Glance

Sirva has an impressive global reach, supported by a vast worldwide partner network. We serve clients across many industry sectors and geographies. Our team, consisting of thousands of dedicated employees who speak a multitude of languages and represent numerous nationalities, is the cornerstone of our success. We are proud to hold a significant market share in the industry and continuously set new standards of excellence and innovation. Sirva's is committed to delivering outstanding service and is dedicated to excellence and continuous improvement.

Setting the Standard

Sirva’s scope of services is unmatched in the mobility industry, allowing us to offer you truly strategic solutions and customised service options. We are the only company to integrate globally delivered services for relocation, moving, mortgage and more, along with internal expertise in cultural training, immigration and destination support.

As the recognised leader in our industry, we pride ourselves in raising the bar by offering our clients and customers next-level services and support.

EXCEPTIONAL CUSTOMER EXPERIENCE

Our delivery model is comprised of dedicated consultants, 24/7 global support, and omnichannel access, allowing consultants to focus on meaningful interactions.

COST OPTIMISATION

Sirva offers innovative cost optimisation solutions including RiskGuard®, the industry’s only fixed fee US home sale programme, which simplifies budgeting, eliminates home inventory, and avoids home sale management.

FINANCIAL SERVICES EXPERTISE

Our in-house global financial experts offer consultative expertise, managing all financial services and specialising in accounting, relocation tax, compensation and payroll.

LEADING DIGITAL SOLUTIONS

An API integration, with leading HRIS platforms and secure data management for reporting and analytics, enhances the mobility process.

BROAD IN-HOUSE RESOURCES

Our destination, immigration, home sale, and household goods teams work closely with our supply chain to continuously drive improvements and innovation.

SUPPLY CHAIN STRENGTH

Professionally managed and integrated direct delivery model ensures an optimal balance of performance, cost and flexibility.

An Inspired Approach

As the world of work continues to change, organisations are exploring new ways to meet today’s growing business demands. We identified four key principals that were most important to our customers, and we use these elements as core values that guide every action we take. Our dedication to global mobility and talent management is underpinned by our collective desire to deliver an exceptional move experience from start to finish. We’re passionate about what we do and deliberate in how we do it.

We are guided by four key principles that underscore our ongoing commitment to delivering an exceptional client and customer experience:

Smart.

Technology and data are at the forefront of every move. Before we react, we check the research.

HELPFUL

Everything we do is done with the intent of solving a problem, being supportive, or showing that we care.

HUMAN

We embrace all people, experiences and perspectives, acting with courage, honesty, and integrity.

RESPONSIBLE

Our goal is to serve as a positive change agent in society and contribute to the sustainability of our planet.

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Our Approach

Meet Sirva's Executive Leadership Team

Our management team is driven by an ongoing commitment to deliver an exceptional experience for you and the employees you move. As the world of work continues to evolve, you can rest assured that we are focused on meeting and exceeding your needs with flexibility, cutting-edge technology, and seamless processes. Our passion for improving lives shows with every decision we make.

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Let Us Help You

Sirva can provide you with the resources, guidance and support you need to achieve the best possible mobility experience for your talent and your organisation. We bring together personalised programme solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform your business. We can help empower your talent moving to their next opportunity and deliver an exceptional experience.

If you would like to know more about how we can help you meet your evolving talent needs and ensure that your mobility programme remains agile and competitive for the future, please contact us now.

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Duty of care, historically defined as an organisations responsibility to ensure the safety and well-being of its employees, has evolved since the COVID-19 pandemic. Duty of care is moving beyond compliance and safety to also include contingency planning and support for globally mobile employees when a traditional path will not suffice.

With an ever-increasing list of socio-political disrupters, such as tax and immigration changes, civil or social unrest, natural disasters, supply chain issues and health crises, to name a few, having viable contingency strategies in place are more critical than ever to mobilising key talent around the world.

Evolution of Duty of Care

Sirva’s recent webinar, Contingency Strategies for Relocation: The Evolution of Duty of Care, addresses:

How to drive duty of care within Mobility
How to apply expanded policy and program support
Impacts of expansion of duty of care on elevation of mobility programs and enhanced employee experience
How Mobility can support organizational contingency strategies

Driving Duty of Care with Mobility

Driving Duty of Care within Mobility

Watch on Demand

Key Tips for Relocation Managers

Identify and define acceptable types of contingency support
Socialize contingency plans
Aim to reduce escalations and exceptions, ensuring a better employee experience
Reduce stress by developing a clear plan
Consider the impact of a playbook on productivity and costs

Watch our webinar replay for additional details about how duty of care support is evolving. If you would like to learn more about how Sirva can help you support your evolving duty of care responsibilities, please contact Sirva Global Advisory Services at globaladvisoryservices@sirva.com or reach out to your Sirva representative.