Date Updated

04/01/2021



  • • 14-day enforced quarantine upon entry to Canada, applicable to all incoming travelers until further notice, with limited exceptions; details about the quarantine requirement can be found below
    - Persons determined by the Chief Public Health Office to be providing an essential service may be deemed exempt

    • Non-essential travelers entering Canada via the land border must show proof of a negative COVID-19 test taken within 72 hours of arrival and undergo an additional COVID-19 test after arrival, as well as another toward the end of their 14-day quarantine.
    - Canadian nationals and permanent residents who are not able to provide the mandated test result are allowed entry to Canada at a land crossing by right, but face “severe penalties” which could include a fine of up to CAD 3,000 per person

    • Air passengers returning to Canada from non-essential travel are required to undergo a mandatory COVID-19 PCR test upon arrival and must quarantine for up to three days at a designated hotel (at their own expense, and which must be booked prior to departure) as they await test results
    - Travelers with negative results will be able to quarantine at home for the remainder of the 14-day quarantine and will be required to undergo another COVID-19 test toward the end of their quarantine
    - Travelers with positive tests will be required to quarantine at a designated government facility for the remainder of the 14-day quarantine and will be required to undergo another COVID-19 test toward the end of their quarantine

    • All travelers, whether arriving by land or air will be required to submit their travel and contact information, including a suitable quarantine plan, electronically via the ArriveCAN app before crossing the border or boarding a flight to Canada

    • All air passengers five years old and over must present to airline personnel a negative COVID-19 PCR or LAMP test result taken within 72 hours of departure prior to boarding, unless they fall under one of the categories listed on this government website, which also includes further details

    • To address the potential for residual positive tests, travelers who have previously tested positive for COVID-19 can provide proof of a positive COVID-19 test collected between 14 to 90 days - instead of a negative COVID-19 test within 72 hours - of their departure to Canada

    • Until further notice, anyone entering Canada who has been in the United Kingdom, South Africa or Brazil in the 14 days prior to entry will be subject to secondary screening and increased scrutiny of quarantine plans

    • Individuals who are flagpoling do not have to quarantine if they were denied entry to the United States at the land border crossing or if they entered the United States but did not seek legal entry to the United States at the land border crossing

    • Exemptions to the quarantine requirement apply only to asymptomatic travelers entering Canada to provide essential services, and in certain instances, those who travel across the border regularly for work; these determinations are made by CBSA officials upon entry; further details on who may be exempted can be found in sections 6-7 here

    • Individuals traveling to or within Canada must answer questions to determine whether they may have or had COVID-19 prior to boarding. Anyone deemed symptomatic will be denied boarding and prohibited from commercial travel for a minimum of 14 days or until producing a medical certificate declaring the symptoms are not related to COVID-19; additional questions are asked upon arrival by Canada Border Services Agency officers and/or other officials

    • All air and rail passengers traveling to or within Canada must be prepared to have and wear an appropriate face covering upon boarding; information on face coverings can be found https://www.canada.ca/en/public-health/services/publications/diseases-conditions/2019-novel-coronavirus-information-sheet.html


  • • Some Visa Application Centers are currently closed, while others are providing a limited range of services; the status of VACs across the world can be found below (1)

    • Inland Case Processing Centers are operating with lower staffing levels, which has increased processing times

    • Some Service Canada offices remain closed for in-person services while others have re-opened, offering a limited range of services; details can be found below (2)

    • Biometrics collection sites have re-opened in the United States; note: biometrics are currently not required for certain inland applications, such as extension applications

    • Applications, both temporary and permanent, should be filed online until further notice

    • Applications for work permits (without pre-approval) submitted at a Port of Entry will only be accepted if arriving directly from the United States, unless they fall under one of the categories of persons exempt from the entry ban listed below

    • Foreign nationals entering from the United States may be able to apply for a work permit upon entry if they meet certain requirements Travel Restrictions

    • Entering Canada for a "non-essential" purpose, defined as tourism, entertainment, or recreation (and which also includes a wider range of "non-essential" reasons) is prohibited until 21 April 2021, for those entering from the United States, and until 21 April 2021, for those entering from all other countries

    • The bar to entry may not apply to asymptomatic:
    - Canadian citizens, their immediate family members and certain extended family members;
    - Canadian permanent residents, their immediate family members and certain extended family members;
    - Immediate family members of Canadian temporary residents (work permit holders, study permit holders, visitors) who reside in Canada, for the purpose of reunification after obtaining a family reunification letter (if they are traveling from the United States, they do category of immediate family members of Canadian temporary residents seeking to reside in Canada;
    - Foreign nationals who received a positive decision from the IRCC (documented by a letter of introduction) on a work permit application but whose work permit has not yet been issued. The foreign national’s trip must not be discretionary or optional;
    - Foreign nationals who are work-permit exempt (only temporary resident visa or electronic travel authorization required) seeking to work in essential occupations, including but not limited to providers of emergency services; persons permitted to work as a student in a health field; persons in the marine transportation sector who are essential for the movement of goods; persons delivering, maintaining or repairing medically necessary equipment or devices; and persons entering Canada to deliver cells, blood and blood products, tissues, organs, and other body parts that are required for patient care; additionally, persons determined by the Chief Public Health Office to be providing an essential service such as technicians or specialists specified by a government, manufacturer or company as required to install, inspect, maintain or repair equipment necessary to support critical infrastructure; persons entering to perform maintenance, installation, inspection or repair as part of an existing warranty or sales agreement; or persons supporting commercial or research open water aquaculture-related activities.
    - Foreign nationals who are work-permit exempt (only temporary resident visa or electronic travel authorization required) seeking to work in essential occupations, including but not limited to providers of emergency services; persons permitted to work as a student in a health field; persons in the marine transportation sector who are essential for the movement of goods; persons delivering, maintaining or repairing medically necessary equipment or devices; and persons entering Canada to deliver cells, blood and blood products, tissues, organs and other body parts that are required for patient care. Additionally, persons determined by the Chief Public Health Office to be providing an essential service such as technicians or specialists specified by a government, manufacturer or company as required to install, inspect, maintain or repair equipment necessary to support critical infrastructure; persons entering to perform maintenance, installation, inspection or repair as part of an existing warranty or sales agreement; or persons supporting commercial or research open water aquaculture-related activities;
    - Foreign nationals without work authorization but intending to work and perform specific duties (found below (3)), if arriving directly from the United States;
    - International students holding a valid study permit, foreign nationals approved for a study permit, and those authorized to study in specific medical fields, if in-person classes are held and the institution has an approved COVID-19 readiness plan;
    - Foreign nationals approved for permanent residence on or before 18 March 2020, residing outside of Canada who have not yet landed to become permanent residents;
    - Foreign diplomats and their immediate family members;
    - Flight and marine crews; and
    - Other various protected persons.

    • Until further notice, the only International Experience Canada candidates permitted to enter Canada are those who received a letter of introduction and have an offer of employment with an employer who is still operating during the COVID-19 pandemic

    • Until 30 April 2021, Air Canada, WestJet, Sunwing and Air Transat are not flying to Caribbean destinations and Mexico

    • All incoming passenger flights will be landing at one of only four airports: Montreal (YUL), Toronto (YYZ), Calgary (YYC), and Vancouver (YVR)

    • The Atlantic provinces – Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland & Labrador – are only allowing individuals into their “Maritime Bubble” in limited circumstances

    • Certain foreign nationals can attempt to flagpole (crossing the land border with the United States and immediately re-entering Canada), if they:
    - Currently reside in Canada;
    - Possess a valid work or study permit; and
    - Are traveling to the United States for the sole purpose of presenting their permit application at a Canadian port of entry

    • Those flagpoling for temporary residence can do so at the following entry points: St-Bernard-deLacolle, St-Armand/Philipsburg, Fort Erie (Peace Bridge), Niagara-on-the-Lake (QueenstonLewiston Bridge and Niagara Falls (Rainbow Bridge), which are accepting a limited number of applications per day

    • Those flagpoling for permanent residence can do so at the following entry points: Fort Erie (Peace Bridge); Niagara-on-the-Lake (Queenston-Lewiston Bridge) and Niagara Falls (Rainbow Bridge), on a limited basis (1) https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/offices/find-visa-application-centre.html#vactable (2) http://www.servicecanada.gc.ca/tbsc-fsco/sc-hme.jsp?lang=eng (3) https://www.publicsafety.gc.ca/cnt/ntnl-scrt/crtcl-nfrstrctr/esf-sfe-en.aspx


  • • Services Available


  • • Services Available


  • • Please see link below for status updates on regional school openings: https://www.cbc.ca/kidsnews/post/we-mapped-out-when-schools-across-canada-will-reopen
  • As Canada continues to grapple with the pandemic, the province of Quebec has become the first province in the country to impose a curfew in its efforts to control the spread of the novel coronavirus and quell the second wave

    • Under the new rules, an overnight curfew will be put in place from 8 p.m. to 5 a.m. beginning on 9 January until 8 February

    • People will not be allowed out of their homes during those hours unless they are going to work or for medical reasons

    • All grocery stores and corner stores will be required to close at 7:30 p.m. to respect the curfew

    • Gas stations will be allowed to stay open longer, and Pharmacies will also be allowed under the new rules to remain open after 8 p.m.

    • Lockdown measures for non-essential businesses will remain in place until 8 Febraury with curbside pick-up allowed

    • Bars and restaurants can only provide take-out and delivery services

    • Gyms and entertainment venues are to remain closed

    • Churches and other places of worship have been ordered to close

    • Grade schools will re-open for in-person classes on 11 January but high school students will continue with online learning for an extra week, returning to schools on 18 January

    • Outdoor individual pursuits such as skiing, cross country skiing, jogging, going for walks, and skating will be allowed

    • Those disobeying the curfew could face fines ranging between $1,000 and $6,000


  • • Available, all air and rail passengers, including those traveling to or within Canada, should be prepared to have an appropriate face covering upon boarding
  • Household Goods

    Survey (Video/In-person)
    • Vancouver, BC: Virtual only
    • Toronto, ON: Yes, both

    Packing/Delivery Services (After Customs Clearance) Available?
    • Vancouver, BC: Yes
    • Toronto, ON: Yes

    Freight Availability/Cost
    Normal Operations; cost varies depending on origin/destination

    Road Availability
    • Vancouver, BC: yes
    • Toronto, ON: yes

    Can packing/delivery take place without customer, or nominated representative?
    • Vancouver, BC: yes, with client representative
    • Toronto, ON: yes, with client representative

Download Matrix

Entry Restrictions

Entry Prohibited

Have Questions About COVID-19?

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