Why Intercultural Training is Essential for a Borderless Workforce

Sirva
Relocation Services
Global Services
Why Intercultural Training Is Essential for a Borderless Workforce

Whether your employees are heading across the country or crossing continents, Sirva has the on-the-ground international relocation services you need. From Canada to Australia and everywhere in between, we understand the nuances across each region .

We provide offerings to satisfy your unique needs, whether selling a home in the U.S., managing a cross-country household goods move, or helping employees to get settled into their new homes in Europe. Our global experience means that you can count on seamless international relocation, no matter what’s next.

Departure Services

From the initial policy consulting call through the move itself, there are a lot of moving pieces associated with employee relocation. Whether planning a domestic or international relocation, SIRVA is expertly positioned to offer the best departure services available during a relocation in every region around the world.

Destination Services

Setting your employees up for success upon arrival at their new locations will be key to successfully meeting your company’s goals. SIRVA’s global network and expansive resources allow us to you achieve your goals. Our destination services and international movers help employees and their families settle in and prosper in their new homes.

Visa and Immigration

SIRVA’s team of experienced international relocation specialists are expertly equipped to manage inbound and outbound global immigration services. With SIRVA’s Immigration team, the focus is on providing a smooth customer experience that enhances the relocation process, not just achieving a successful application.

Employee Counselling

For your employees, a single relocation professional assists with end-to-end coordination of services: a relocation consultant for domestic/intra-country moves or global assignment consultant for international relocation. These consultants are your employees’ resource for all communication and services relating to their move, and coordinate the delivery of all authorised services. Regardless of the service being delivered (temporary housing, moving services, etc.), the employee can rely on the consultant as their go-to resource to address any concerns.

VIP Services

If you are searching for an enhanced service for your employees, SIRVA offers VIP services such as personal relocation assistants, in-home cleaning services, personalised family assistance, and many other tailored and luxury enhancements.

Related Services

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As organisations expand across borders, manage global talent, and navigate complex mergers and acquisitions, cultural intelligence has become a critical business capability. Intercultural training (ICT) helps multinational organisations turn cultural diversity into a competitive advantage, driving collaboration, reducing risk, and enabling sustainable growth.

Intercultural training goes beyond surface-level etiquette. It builds self-awareness, strengthens communication, and equips employees to lead, collaborate, and make decisions effectively across cultures. In a globally connected workforce, people skills are just as important as technical expertise.

Sirva's Hannah Richardson, Senior Vice President, Global Strategic Services and WERC Service Provider Advisory Council member, recently wrote an article for WERC, Why Intercultural Training Matters for a Borderless Workforce, exploring the importance of intercultural training to ensuring global mobility success. Following are a few of the key highlights from the article.

ICT Delivers Real Business Results for Your Organization

Organizations that invest in ICT see stronger collaboration, more agile and inclusive teams, and faster trust-building in new markets. Cultural awareness reduces misunderstandings, improves innovation, and supports successful market entry, negotiations, and partnerships.

In mergers and acquisitions, where culture clashes are a leading cause of failure, intercultural training plays a vital role in due diligence and post-merger integration. It helps to align values, retain talent, and protect deal value.

Intercultural Training Elevates Mobility Results

Employees who receive cultural preparation adapt faster and are less likely to experience assignment failure or early repatriation. Supporting accompanying partners and families is especially important, as family dissatisfaction remains one of the top reasons international assignments fail. By addressing well-being and adjustment for the whole family, organisations improve retention, ROI, and long-term talent development.

Beyond individual assignments, ICT can support broader organisational goals, by contributing to lower turnover, higher engagement, and stronger employer branding. This can help your organisation attract and retain talent in competitive markets. When embedded into mobility policies and leadership development, intercultural training fosters a learning organisation with a global mindset, inclusive culture, and greater resilience.

From Mobility to Mindset: The Role of Intercultural Training

In a borderless world of work, intercultural fluency is no longer optional. By making intercultural training a standard part of global mobility and talent strategies, organisations can reduce risk, unlock performance, and connect their people to new opportunities. To learn more, read the full article on WERC's website.

Ready to build strategies that ensure your future success? Contact Sirva's Global Advisory Services team at GlobalAdvisory@sirva.com to learn more.

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