Date Updated

07/15/2021



  • • 14-day quarantine at a government designated facility (typically a hotel) for all travelers.

    • There are very limited exemptions to the quarantine requirement. See the Australian Department of Health website for more information.

    • Quarantine-exempt flights from New Zealand (for passengers who have been in NZ for 14 days or more and have not been in a designated COVID-19 outbreak location) are available with the following additional requirements (currently suspended):
    - Any passenger that is considered to be a close contact of any recently confirmed COVID-19 cases identified in the community in New Zealand must present evidence of two negative COVID-19 tests.
    - Any passenger that has been in a contact tracing location of interest at a time specified on the NZ Ministry of Health website musty have evidence of one negative COVID-19 test.
    - Any passenger who has been in a managed isolation facility in New Zealand must have been in New Zealand for 14 consecutive days after completing managed isolation before travelling to Australia.

    • Specific quarantine requirements are generally being managed by state and territory health departments. For example, in some states or territories, arriving travelers are responsible for paying the costs of their quarantine.

    • All travelers entering Australia should complete the Australia Travel Declaration at least 72 hours before boarding a flight.

    • Some Australian State and Territories have also imposed additional arrival procedures (e.g. travelers arriving in Victoria may be required to complete a Victorian Quarantine Arrival Form before departing for Australia).

    • All passengers and aircrew must wear masks on flights and in airports.

    • Aircrew must take a COVID-19 test every seven days or on arrival in Australia, must continue to quarantine in between international flights or for 14 days, and must not reposition for an outgoing international flight unless they do so on a crew-only flight.

    • All travelers to Australia must provide a negative COVID-19 test (completed within 72 hours) prior to departure. Limited exemptions apply as follows:
    - Children aged four years and younger at the time of check-in for the scheduled flight departure.
    - People with a medical condition who are able to provide a medical certificate.
    - International aircrew.
    - Travelers on a designated green safe travel zone flight.
    - People travelling from countries where COVID-19 PCR testing is not reasonably available. Exemptions for this purpose will be determined by Australia's Director of Human Biosecurity.
    - Travelers to Australia should contact their airline regarding any current requirements relating to COVID-19 testing. Further information regarding the COVID-19 testing requirements is available on the Australian Department of Health website.

    • Any traveler entering Australia who has been in a 'high risk COVID-19 country' (currently limited to India but will likely be expanded) in the 14 days before entering Australia and who is transiting through a third country will need to submit a negative COVID-19 PCR test 72 hours prior to entering Australia from the final point of embarkation. The Australian Government has also announced that it will seek Rapid Antigen Testing for Australians returning on direct flights from high risk countries. It is not clear when these policies will be effective.


  • • The Department of Home Affairs has remained opened and is continuing to process applications, although some visa processing times have been affected and are taking longer to process.

    • As a priority, the Department is processing visa applications for travelers who are exempt from the travel restrictions to support urgent travel.

    • Suspension of flights to and from India has been lifted.

    • Entry ban for non-citizens and non-residents, except:
    - Australian citizens, permanent residents and their immediate family members, and Provisional visa holders.
    - New Zealand citizens who are usually resident in Australia and their immediate family members.
    - Exemptions to the entry ban may be sought by persons sponsored by employers to work in Australia in an occupation on the Priority Migration Skilled Occupation List (PMSOL) and based on compassionate reasons (see further explanation below).

    • Until further notice, the Department of Home Affairs will not approve discretionary entry travel exemptions for anyone currently located in India on the basis that India has been denoted as a 'high-risk COVID-19 country'.

    • No internal travel bans are currently in place. When imposed, such bans restrict 'non-essential travel' between some Australian States/Territories and travel passes may also required for certain States/Territories.

    • Some Australian airports have limited transit facilities. Some travelers may require an Australian visa such as a Transit (subclass 771) visa in order to clear immigration, even if they have met all other 'transit without a visa' (TWOV) requirements. Some transit exemptions apply. Check the Australian government website for more information.

    • International flights into Melbourne have resumed.

    • Information about entry exemptions:
    - Immediate family members of Australian citizens and permanent residents. This is limited to spouses (married or de facto), legal guardians and dependents, for example, dependent children. These family members must obtain/hold an appropriate temporary visa to enter Australia (for example, Visitor visa) and must present appropriate evidence of the relationship, such as marriage certificate, evidence of de-facto relationship such as shared finances or property, birth certificate or birth certificate for children. Importantly, these immediate family members are also required to undertake an additional pre-clearance step by submitting an online enquiry form prior to travel to Australia.
    - Holders of Temporary Partner (subclass 309 or subclass 820) visas or Dependent Child (subclass 445) visas qualify under the exemption.
    - New Zealand citizens who usually reside in Australia. When seeking to enter Australia, must carry proof of residency in Australia (driver's license or documents in relation to residency such as recent utility bill or bank statement to evidence Australian address).
    - Airline crew
    - Maritime crew including marine pilots.
    - Persons recruited under the Government approved Seasonal Worker Program or Pacific Labor Scheme.
    - Persons holding Business Innovation and Investment (subclass 188) visas.
    - Students completing year 11 and 12, with support from the relevant Australian State or Territory government health authority and education department.
    - Foreign nationals travelling at the invitation of the Australian Commonwealth Government to assist in the COVID-19 response or whose entry would be in the national interest.
    - Persons travelling due to the invitation of the Australian government or a state/territory government whose entry would otherwise be in Australia's national interest, supported by the Australian government or a state/territory government authority.
    - Persons with critical or specialist medical services, including air ambulance, medical evacuations and delivering critical medical supplies.
    - Persons with critical skills required to maintain the supply of essential goods and services (such as in medical technology, critical infrastructure, telecommunications, engineering and mining, supply chain logistics, agricultural technology, food production, and the maritime industry).
    - Persons delivering services in sectors critical to Australia's economic recovery (such as financial technology, large scale manufacturing, film and television production and emerging technology), where no Australian worker is available.
    - Persons providing critical skills in religious or theology fields.
    - Military personnel, including those who form part of the Status of Forces Agreement, Commonwealth Armed Forces, Asia Pacific Forces and Status of Armed Forces Agreement;
    - Students in their final years of study of a medical, dental, nursing or allied health profession university degree, with evidence of a confirmed placement in an Australian hospital or medical practice which commences within the next two months.
    - Case-by-case exceptions due to compassionate and compelling reasons, which may include separation of immediate family members who are holders of temporary work (e.g. TSS) or other longer-term visas. * Evidence must be provided in support of the request to exercise the discretion to grant relief in particular circumstances. Travel should not be undertaken until the exemption is approved. Travel exemption requests are taking approximately one month to be considered, with recent direction from Border Force that such travel requests should be submitted once the relevant visa has been approved and at least four weeks, but not more than three months, before the planned travel. Under current arrangements, the requests have been prioritized based on date of requested travel, which means the travel exemption approvals come through very close to the date of expected travel.

    • Information about transit exemptions:
    - Transit exemptions do not apply to any foreign nationals who have been in Mainland China, Iran, South Korea or Italy in the previous 14 days prior to transit. All transits must occur on the same day as arrival and passengers must remain in the sterile transit area. Check transit facilities at Australian airports to check if you are eligible to transit without a visa.
    - Citizens of the following countries can transit through Australia to return home: Cook Islands, Nauru, Samoa, Fiji, New Caledonia, Solomon Islands, French Polynesia, New Zealand, Timor Leste, Kiribati, Niue, Tonga, Marshall Islands, Palau Tuvalu, Micronesia Papua, New Guinea, and Vanuatu.

    • Exit ban for Australian citizens or permanent residents until further notice. Exemptions are available to:
    - Persons who ordinarily reside in a country other than Australia.
    - Members of the crew of an aircraft or vessel (other than an outgoing aircraft vessel) or workers associated with the safety or maintenance of the aircraft or vessel.
    - Persons engaged in the day-to-day conduct of inbound and outbound freight.
    - Persons whose travel is associated with essential work at an offshore facility.
    - Persons travelling on official government business (including members of the Australian Defense Force).
    - Persons travelling directly to New Zealand and who have been in Australia for at least 14 days immediately before the day their aircraft or vessel departs Australia.
    - Exemptions may also be available on a case-by-case basis to the following where they are able to demonstrate exceptional circumstances providing a 'compelling reason for needing to leave Australian territory': Australian citizens, residents, and operators of outgoing passenger aircraft or vessels.

    • Outbound travel exemptions to 'high risk COVID-19 countries' will be limited to 'strictly essential travel' only. Currently, India is considered to be 'high risk COVID-19 country' for this purpose.

    • Travel exemption approvals for travel to India have now been revoked, meaning that if the traveler has not already departed Australia, they cannot leave unless they obtain a new exemption which are available in limited circumstances. Importantly, these changes do not impact Australians who are automatically exempt from travel restrictions, for example, on the basis of usually residing outside Australia.

    • The jurisdictions of New South Wales, South Australia, Victoria, Queensland and Western Australia have implemented caps on international arrivals, though flexibility remains within these caps to as much as possible to minimize disruptions for returning Australian citizens and permanent residents. Due to the increased risks of the Delta strain of the virus, the Government is temporarily reducing commercial inbound passenger arrivals to all major ports by 50% from current caps from July 14 until August 31 to reduce the pressure on quarantine facilities, . This will reduce the current total of weekly arrivals from 6,070 passengers to 3,035 passengers.

    • The Australian government will impose a 30% reduction on direct commercial flights from India to Australia as soon as practical and until further notice.


  • • QLD - Lockdown implemented. This will be revisited on July 2nd, but face-to-face dest service assistance will be unavailable until AT LEAST July 2nd. Restrictions will likely be in place after this, assuming the lockdown is lifted, which will impact destination services, group meetings, bookings for restaurants, beauticians, cafes, bars, etc. School holidays are in place at present. After the school holidays, some schools might have restrictions. This would need to be checked with individual schools

    • WA - Lockdown implemented. This will be revisited on July 3rd, but face-to-face dest service assistance will be unavailable until AT LEAST July 3rd. Restrictions will likely be in place after this, assuming the lockdown is lifted, which will impact destination services, group meetings, bookings for restaurants, beauticians, cafes, bars, etc. School holidays are in place at present. After the school holidays, some schools might have restrictions. This would need to be checked with individual schools

    • NSW - Cases have continued and therefore greater Sydney is now in lockdown. This will be revisted on July 9th, but home visits, school visits, orientation, etc will all be unavailable until AT LEAST July 9th. Restrictions will likely be in place after this, assuming the lockdown is lifted, which will impact destination services, group meetings, bookings for restaurants, beauticians, cafes, bars, etc. School holidays are in place at present. After the school holidays, some schools might have restrictions. This would need to be checked with individual schools

    • VICTORIA -

    • Victoria entered a state-wide 5 day snap lockdown that will be in place from Thursday, July 15 at 11:59 PM until Tuesday, July 20 at 11:59pm.

    • Paid quarantine, mandated by the government, is still a requirement in most states on arrival. Round 1 vaccinations have begun and is available to any residents in each state. Will be months before enough of the country has been vaccinated to start considering dropping certain restrictions.

    • Vaccinations are only just starting to come out. First vaccinations will go to the aged and people working in health care facilities or potentially exposed to the virus (quarantine accommodation workers) as well as others in the ‘high-risk’ category.
  • Yes.


  • • School holidays are in place at present. After the school holidays, some schools might have restrictions. Check with individual schools to confirm. .


  • • Vaccinations are only just starting to come out. First vaccinations will go to the aged and people working in health care facilities or potentially exposed to the virus (quarantine accommodation workers) as well as others in the ‘high-risk’ category.

    • Round 1 vaccinations have begun and is available to any residents in each state. Will be months before enough of the country has been vaccinated to start considering dropping certain restrictions.

    • Paid quarantine, mandated by the government, is still a requirement in most states on arrival.

    • Victoria entered a state-wide 5-day snap lockdown that will be in place from Thursday, July 15 at 11:59 PM until Tuesday, July 20 at 11:59pm.


  • • Masks mandatory in most states on public transport. Passengers should always carry masks.

    • Victoria entered a state-wide 5-day snap lockdown that will be in place from Thursday, July 15 at 11:59 PM until Tuesday, July 20 at 11:59pm.
  • Household Goods

    Survey (Video/In-person)
    • Yes, both

    Packing/Delivery Services (After Customs Clearance) Available?
    • Yes, subject to client outside a 14-day self-isolation period

    Freight Availability/Cost
    • Air: Rates remain high due to limited capacity, however limited changes.           
    • Sea: Reduced Services. Rates to New Zealand udpdated with removal of MSC on our service contracts. Several major increases in rates in the new service contracts post 1st July.

    Road Availability
    • Normal at present


    Can packing/delivery take place without customer, or nominated representative?
    • No

Entry Restrictions

Entry Prohibited

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