SIRVA Worldwide Relocation & Moving Rated #1 in Global Breadth and #1 in Supplier Networks by Relocation Managers
Results posted in the 2018 Annual Trippel Relocation Manager’s Survey
CHICAGO, IL (November 5, 2018) – SIRVA, Inc., an industry-leading global relocation and moving service provider, announces that it has placed first in two (2) categories in the 17th Annual Trippel Relocation Manager’s Survey. The survey is used to obtain performance evaluations from corporate relocation managers regarding their level of satisfaction with firms in the relocation management services industry.
SIRVA has placed first in the following categories:
1st place – Global Breadth: Having the resources and networks to manage any international move
1st place – Supplier Networks: Having appropriate networks to deliver quality and valued services
358 surveys were recorded, with more small-volume companies participating this year than any of the past 16 years. SIRVA exceeded industry average in all remaining categories (Overall Satisfaction, Integrity, Quality, Responsiveness, Service Recovery, Data Security, Account Management, Billing, Disbursements, Personnel, Value, Culture, Reporting and Technology).
“It is an honor to receive positive client feedback like this,” said Tom Oberdorf, Chief Executive Officer (CEO) of SIRVA. “It is especially gratifying when the voice of our customer is aligned with our core strategy of being everywhere our clients want us to be with a strong global footprint and rich set of capabilities.”
The provider of this report is Trippel Survey & Research, LLC©.
About Trippel Survey and Research, LLC
Alan Trippel entered the relocation industry in 1976 when he joined the country’s largest relocation service company, Homequity/Homerica (now Cartus). His 16-year tenure with this company included line and staff management positions in human resources, client relations, customer services, real estate services, marketing, strategic planning and new product development. While at Homequity, Alan developed two industry firsts: A Premarketing Program and a Spouse Assistance Program. His customer service representative teams consistently received high quality service evaluations from transferring employees serving the needs of IBM and General Electric. In the early 1990’s Alan was general manager for Western Relocation, a small relocation service company, leading his team of relocation professionals in the eastern region facility. Alan started Trippel Survey & Research, LLC in 1994 providing independent, unbiased survey, research and consulting services to relocation professionals.