COVID-19 Reopening Matrix
• A new Ministry of Health (MOH) directive dated July 14, 2021, has reduced the quarantine requirement for all incoming travelers to 14 days (from the previous 21 days). However, the directive also extends the "self-quarantine period" from seven days to 14 days. As such, the totalperiod of quarantine (whether hotel or self-quarantine) remains at 28 days.
• The initial quarantine period must be completed at a government hotel or quarantine center for all passengers arriving in Vietnam, including diplomatic passport holders and ordinary passport holders with a Temporary Resident Card (TRC) or long-term visa (i.e., LD visa type for work purposes). The self-quarantine period can be completed at the traveler's home/residence/regular hotel.
• Passengers cannot request a home quarantine in Vietnam for the initial quarantine period (as the location of the quarantine must be at one of the government’s designated hotel or quarantine centers). Companies must select one of these designated hotels when making quarantine arrangements for their foreign national employees.
• Domestic travel may require a quarantine period, depending on the rules in each province/city.
• Any foreign national in Vietnam may, at any time, be subject to quarantine at a designated health facility or home quarantine for up to 14 days (or more) if they have been in direct contact with, in the same place at some point, or simply in contact with a third person who has been in direct contact with a person affected with COVID-19.
• A negative COVID-19 test (clearance certificate), obtained within three days prior to departure, must be produced upon arrival in Vietnam.
• Vaccinated Travelers: The Ministry of Health reduced the quarantine duration to seven days at a government hotel or quarantine center plus seven days of self-quarantine for travelers who have been fully vaccinated with a valid vaccination certificate (i.e., the 2nd dose should have been completed within the previous year and no later than 14 days before the travel date); or had been infected with COVID-19 previously and who have a "certificate of recovery". All such individuals, regardless of vaccination status, still must provide a negative PCR test completed within 72 hours before the departure date. However, the implementation of these rules is likely to be uneven or inconsistent (particularly in the early days), as it is still not clear what form of vaccination certificate or certificate of recovery will be deemed acceptable. Travelers should therefore expect quarantine rules and periods to remain in flux.
• Vietnam currently recognizes Covid-19 vaccination certificates from 72 countries and territories. Travelers may verify directly with their quarantine hotel or quarantine center if they are eligible for the shortened quarantine and self-isolation period.
• The Labor offices and Immigration departments of major cities in Vietnam, Hanoi & Ho Chi Minh City, are operational. However, due to the recent spike in COVID-19 cases across the country, stricter safe distancing and movement restriction orders are in place and processing times may be delayed and/or application processing may be suspended until the restrictions are lifted.
• Hanoi: The Labor Department is open and receiving new and renewal work permit applications online, as well as Entry Demand Report applications. Once issued, the approvals can be collected in person from the Labor Department as normal.
• The Immigration Department has resumed operations but delays in processing should be expected.
• An approval from the Hanoi People's Committee and Department of Health is currently required for the submission of the Special Entry Visa (i.e., additional exceptional approval required, due to COVID-19) at the Immigration office in Hanoi.
• Additional requirements/information are expected to be requested by the authorities without advance notice, which may cause delays in processing.
• Ho Chi Minh City (HCMC): Until further notice, Ho Chi Minh City is under stricter COVID-19 control restrictions.
• The Immigration Department office has verbally indicated that applications will not be received nor processed during this period. The Labor Department office has indicated that they will continue to be operational (albeit with limited staff), but applications (which should be submitted online) are likely to be delayed during this period (i.e., until after the lockdown period).
• New and renewal work permit applications are being accepted, with a requirement that the applicant must be in-country when the application is submitted.
• The Labor office is still accepting Job Position Approval (JPA) applications and Entry Demand Report applications (the latter of which is an additional exceptional approval, due to Covid-19), which are prerequisites to submitting the Work Permit application in HCMC.
• An approved special Entry Demand Report is also currently required for the submission of the Special Entry Visa application at the immigration office in HCMC.
• The immigration office in HCMC may require a company representative to submit the Special Entry Visa application.
• Additional requirements/information are expected to be requested by the authorities without advance notice which may cause delays in the processing.
• TRAVEL RESTRICTIONS: General entry ban for all foreign nationals remains in place. However, those who have been granted special entry approval may be permitted to enter the country on an exceptional basis (and subject to any prevailing health and quarantine requirements).
• Resumption of international flights on a limited basis, to a few countries within the region that the government of Vietnam deems to have controlled the Covid-19 pandemic. Only extremely limited regular commercial flights have been operating.
• Based on practice observations, Ho Chi Minh City and Hanoi Immigration Department has resumed issuing special entry visas for foreign nationals departing from Cambodia, Laos, India, and Thailand.
• Delays should be expected for any entry demand report and/or special entry visa applications. The authorities may also request entry/travel dates to be delayed to a later time.
Home SearchServices currently offered include:
• Virtual (yes, as well as face-to-face normal service)
• Lease checks
• Check in/out
• Market availability
Temporary AccommodationsYes, available as normal.
• International and local schools open and having classes with students on campus; international school admissions as normal.
• School tours are available on a case-by-case basis as to whether or not they are allowed.
• Still basically impossible for individuals who do not already hold a work permit to enter Vietnam; any assignees already in country and have dependents still overseas, the dependents cannot enter Vietnam.
• Nearly normal, no restrictions; facemasks should be worn at all times in public
• All shops, hairdressers, services operating as normal; large sporting events or gatherings are still not allowed.
• Masks should be worn at all times in public spaces; some malls and office buildings or other public buildings may take temperatures of incoming individuals.
• The country has begun to experience a resurgence of COVID-19 cases; these cases are primarily located in the Central Region of the country (Danang City and surrounding areas); there are also some smaller outbreaks in other major cities; this situation is rapidly developing.
• Flights: No incoming international commercial flights allowed; domestic flights are available.
• Trains: Operating in country as normal.
• Buses: Operating in country as normal.
• Trams: N/A
• Restrictions/timetables: Domestic flights, trains on reduced timetables but still available.
Household GoodsSurvey (Video/In-person)
• Video recommended
Packing/Delivery Services (After Customs Clearance) Available?
Restriction to perform physical surveys, packing and delivery possible in Ho Chi Minh City and Hanoi since October 1st 2021. Packing/delivery crew will be tested weekly with green pass (test kit). Some restrictions may occur due to regulations of each management building/residence (as limited size crews allow to operate) .
Air - Omicron spread is impacting the airfreight market with many flight cancellations
Sea - Carriers have cleared alot of the back log, however space remains tight. Bookings to Europe are starting to open up. Need to book and plan early to avoid delays.
• Yes, with limitations.
Can packing/delivery take place without customer, or nominated representative?