Date Updated


  • • Passenger Locator Form, available on the site below (1), completed by all travelers before their arrival; the form includes contact details and place of intended stay, which is made available to the police; travelers who provide false information on their passenger locator form risk substantial fines

    • Negative COVID-19 test, conducted no more than 72 hours before departure, must be presented by all travelers (including UK nationals) when boarding a plane, train, or boat bound for England, Scotland or Wales
    - Children under 11, travelers from the Channel Islands, Ireland or the Isle of Man (the Common Travel Area (CTA) - and travelers from Ascension Island, the Falklands and St Helena - are exempt
    - The test result must either be in English, French or Spanish; translations are not accepted and the traveler must provide the original test certificate; more information is available on the site below (2)
    - Border Force Officials may impose a fine for noncompliance

    • Additional mandatory COVID-19 tests on day 2 and day 8 of the 10-day quarantine period for all travelers to England and Scotland, and for travelers from ‘amber list’ countries (listed below (3) to Wales (travelers from ‘red list travel ban countries’ as listed below (4) are entry banned for Wales)
    - Travelers book a ‘travel test package,’ which includes the two tests, before travel through the government’s online portal; the travel test package costs GBP 210; booking the test package must be included on the passenger locator form
    - Some exceptions apply (e.g., for staff in essential supply chains for goods coming into Scotland) and eligible regular cross-border commuters who have not been in high-risk ‘red list’ countries in the 10 days preceding entry (see below)

    • Employers with more than 50 employees (of which some or all are required to take workforce tests) that require staff to travel internationally regularly have a duty to support staff in accessing testing; specifically, employers should communicate testing requirements, establish workplace testing or provide home testing, signpost areas for employee testing outside the workplace Further details are available below (5)

    • 10-day self-quarantine for all travelers, except:
    - Eligible transiting travelers, essential staff and limited other urgent travel purposes listed below (6); travelers must carry evidence of their eligibility for exemption in their hand luggage on arrival; as most exemptions are work-related, travelers typically require an employer support letter detailing proposed activities in the United Kingdom and demonstrating eligibility for an exemption
    - Regular cross-border commuters, residing in England or Wales and working abroad, or residing abroad but working in Wales, who have not stayed in a high-risk ‘red list’ country in the 10 days preceding entry  There is no equivalent exemption for those returning to Scotland or Northern Ireland or for those residing abroad but working in England  Travelers must evidence residence in England or Wales and work in a different country, or residence abroad and work in Wales, and must evidence travel to and from the work country at least weekly (e.g., via a season ticket)  For England, travelers can only use this exemption if they cannot perform their work remotely and the work is considered critical; work will be considered critical where it is defined as such (or in equivalent terms) in legislation or guidance in the country in which the traveler works or - if the country has no such definition - if the work concerned matches one of the exemptions for work if it was being carried out in the United Kingdom; travelers must carry an employer support letter which includes the traveler’s personal details (such as name and address), employer contact details, work description, and a certification that the work is critical and cannot be done remotely
    - Travelers arriving from the Common Travel Area (CTA) who have not been outside the CTA in the 10 days preceding entry; these individuals also do not have to provide journey or contact details; new arrivals to the CTA must provide journey and contact details and must quarantine until they have spent a total of 10 days in the CTA

    • Quarantine hotel, funded by the traveler, is required for:
    - Travelers arriving in Scotland from outside the CTA; travelers must book an 11-night hotel package before travel; more information is available below (7)
    - Travelers to England who have stayed in ‘red list travel ban countries,’ as listed below (8), in the 10 days preceding entry (these travelers must arrive in England at certain ports of entry), or who cannot prove personal accommodation
    - Those who do not quarantine in hotels when required to face fines up to GBP 5,000- GBP 10,000
    - Affected travelers must purchase a quarantine package before travel through the dedicated online portal; the quarantine package covers the quarantine hotel, quarantine transport and the ‘travel test package,’ and costs GBP 1,750 per single adult (additional GBP 650 for an additional adult/child over 12; additional GBP 325 for an additional child between 5-12, no additional cost for children under 5); booking the quarantine package must be detailed on the passenger locator form that is completed within 48 hours of travelling; more information on managed quarantine hotels is available below (9)
    - Quarantine in a quarantine hotel is not required for Northern Ireland or Wales

    • Other relevant considerations related to quarantine include:
    - Passengers arriving in England can reduce the quarantine duration by taking a COVID-19 test after five full days of quarantine, in addition to the mandatory tests on day 2 and day 8; they can cease quarantine upon receiving negative tests results from the day 2 and day 5 tests; this option does not apply to travelers from high-risk ‘red list’ countries
    - Officials will perform random checks to ensure compliance with quarantine measures; travelers face fines of up to GBP 10,000 or possible prosecution for failure to comply with quarantine requirements
    - Further quarantine information for Northern Ireland is available below (10)
    - Travelers from high-risk ‘red list’ countries seeking entry to Wales must first quarantine in another region or the Common Travel Area for 10 days; further quarantine information is available below (11)

    • Travelers with quarantine-exempt jobs listed below (12) (excluding diplomats and domestic sea fishers) may be eligible for 'bespoke testing,' permitting mandatory workplace, community or home lateral flow device (LFD) testing on or before days 2, 5 and 8 after arrival (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)

  • • Visitor visa, visit in transit or direct airside transit visa applications from ‘red list travel ban countries’ as listed below (1) are restricted to urgent travel
    - Individuals with urgent travel needs should explain this in their visitor visa application and alert the VAC staff during biometric submission; if they do not hear from UKVI or the request is exceptionally urgent, they should email the Coronavirus Immigration Help Centre (, using the heading 'Coronavirus - Urgent Travel Request' in the email headline
    - For other travelers, visa applications may be delayed; successful applicants will receive their visa when travel restrictions are lifted

    • The United Kingdom is resuming certain immigration services:
    - Visa Application Centers (VACs) are reopening in many locations both in the United Kingdom and abroad, subject to local pandemic-related restrictions; a limited number of VACs are initially opening for passport return only before resuming other services; for updates on the status of VACs, including opening times in your country, check -Sopra Steria for the United Kingdom -TLS contact for Europe, Africa and parts of the Middle East - VFS global for all other countries
    - Life in the UK test centers will gradually resume services; applicants should check the booking information on the website for further details
    - Some English Testing centers will also resume services; individuals should check the English Language Testing System (IELTS)’s website, the Pearson Test of English website, or the LanguageCert website for specific updates
    - Priority and Super Priority services have now been introduced for most visa categories in which the application is filed from within the UK

    • For EU Settlement applications, identity documents can be submitted by post; European Economic Area (EEA) nationals with a biometric passport or national ID card or non-EEA nationals with a biometric residence card can continue to submit their identity check using the 'EU Exit: ID Document Check’ app; the identity check is required to proceed with the remainder of the online application

    • Visits to the Overseas Visitors Records Office ('OVRO') are resuming from May 2021

    • The Home Office is resuming compliance audits, both announced and unannounced Travel Restrictions

    • Entry ban for travelers who stayed in or transited through ‘red list travel ban countries’ as listed below (2) in the 10 days preceding entry.
    - Direct flights from these countries are banned (excluding cargo and freight flights).
    - UK and Irish nationals, UK visa holders and permanent residents can enter from the above countries but must quarantine. This exemption does not apply to Wales. Wales bars all entrants from the above-listed countries.
    - 'UK visa holders' refers to visa or other legal right of residence holders, including Indefinite Leave to Remain; existing leave to enter or remain (i.e., biometric residence permit); entry clearance or visa that grants such leave (e.g., students, workers); EU Settlement Scheme (EUSS) leave; entry rights under the Withdrawal Agreement (including returning residents with a right of residence under the EEA Regulations and EEA frontier workers); and family members of EEA nationals with rights under the Withdrawal Agreement. It does not include visitor visa holders.

    • Travelers who fail to declare stay in or transit through any of the above countries risk prison sentences up to 10 years.

    • Exiting travelers must declare a valid exit reason on a declaration form. Travelers should print a copy of the completed form or save it to a mobile phone or other device, as they may be asked to present it at the port of departure. Those without the form may be fined. Those under 18, those who lack capacity to complete the form, and travelers with certain jobs are exempt. Different rules apply for international travel from Northern Ireland, Scotland and Wales. Travelers without a valid exit reason will be barred exit and may face a fine. This is still the case, even though the strict lockdown in the United Kingdom ended on March 29, 2021. (1) (2)
  • What services can be offered?

    • Virtual, with limited face-to-face interaction

    • Lease checks

    • Check in/out: prior to move-in, the unit has been pre-inspected; latest health or medical certification of all incoming occupants which will state that occupant/s was never a suspected or probable case individual/s and has never been identified as positive COVID-19 case individual/s, if identified, submit result of negative RT-PCR as per DOH standard; mandatory wearing of facemask, body temperature screening and use of foot bath

    • Negotiations

    • Timelines (normal)

    • Market availability; mobility is limited to verify available properties

    • Additionally:

    • Needs assessment calls

    • Share housing market information

    • Share sample properties online

    • Conduct lease contract reviews and negotiation

    • Coordinate and assist in utilities set-up such as internet and cable

    • Provide school information

    • Coordinate temporary housing bookings

    • Provide information on bank accounts opening requirements

    • Provide information on local registration requirements

  • • Yes, bookings are being made virtually

    • No face-to-face support

    • Apartments are available
  • England

    • All schools and colleges will reopen 8 March

    • University students can return for practical courses

    • There will be a review by the end of the Easter holidays for all other students

    • Face coverings are recommended in class for secondary school students and also for parents and staff in primary schools

    • Wraparound childcare can also return for vulnerable pupils and where it is needed for parents or careers to go to work, support groups or to seek medical care Scotland

    • Early learning, childcare and primary school years P1-P3 have already returned

    • Secondary school students can go into school for "essential practical work"

    • Universities and colleges can bring back up to 5% of their students, where face-to-face teaching is critical Wales

    • Children aged three to seven have returned to school; it's hoped older primary age groups - and secondary school pupils preparing for exams - will return on15 March Northern Ireland

    • Primary school children in years 1-3 are due to return on 8 March, and secondary school pupils in years 12-14 on 22 March; Minister Arlene Foster has said she hopes the Stormont executive can "revisit" that timetable

  • • Lockdown rules changing: Scotland: - Changes in Scotland are likely to be a minimum of three weeks apart and are subject to certain conditions being met From 12-20 April: - All pupils back at school, full-time, dependent on the term dates From 26 April: - Return to the "levels" system of local restrictions, with the whole country in level three "if the data allows" - Travel within mainland Scotland allowed - Up to six people from up to three households can socialize outdoors (six 12 to 17-year-olds can meet socially from six households outdoors) - Up to four people from two households can socialize indoors in a public place, such as a cafe or restaurant, but alcohol can't be served - All shops and close-contact services like nail salons can reopen - Cafes, pubs and restaurants can open until 20:00 indoors (no alcohol) and 22:00 outdoors (alcohol permitted); takeaway food can be collected indoors - Gyms can open for individual exercise - Indoor attractions and public buildings such as galleries, museums and libraries can open - Non-essential work in other people's homes can take place - Driving lessons and tests can take place - Funerals and weddings including post-funeral events and receptions can take place with up to 50 people (no alcohol) - Tourist accommodations can open with restrictions in place - Non-essential journeys to other parts of the UK could be permitted - The next relaxation of Scotland lockdown rules is due 17 May Wales: From 12 April - All pupils and students return to school, college and other education - All shops and close-contact services can open (e.g. hairdressers) - The ban on travelling in and out of Wales ends - Driving lessons can resume and some driving tests (remainder on 22 April) - The next relaxation of Wales lockdown rules is due 26 April Northern Ireland: From 12 April - Remaining school year groups (8-11) return (Years 1-3, 4-7 and 12-14 have already returned) - Stay-at-home message relaxed - All other non-essential retail can operate click-and-collect - Sports training with up to 15 people can resume - Up to 10 people from two households can meet in a private garden

  • • Public transport is operational

    • Many services are offering a restricted timetable; social distancing is in place

    • Advice is to avoid public transport unless absolutely essential, and to travel off peak/wear a mask

    • Contactless payment is advised

    • It is mandatory to wear a mask on all forms of public transport

    • 12 April - UK domestic holidays away from home are permitted, with self-contained accommodations able to reopen for use by members of the same household

    • Non-essential journeys between England and Wales are allowed as of 12 April

    • International leisure travel will resume no earlier than 17 May
  • Household Goods

    Survey (Video/In-person)
    • Video only

    Packing/Delivery Services (After Customs Clearance) Available?
    • Yes

    Freight Availability/Cost
    • Air: Open but slow
    • Sea: Open but slow
    • They are able to collect containers from the port and unload into
    store (to avoid unnecessary demurrage/detention); however,
    these shipments will not be delivered

    Road Availability
    • Open but slow

    Can packing/delivery take place without customer, or nominated representative?
    • No, customer must sign waiver if nominating a representative

Download Matrix

Entry Restrictions

Partially Restricted

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