COVID-19 Reopening Matrix
• Travelers entering the United Kingdom who were fully vaccinated in the United Kingdom under the UK vaccination program who have not been in a red list country in the 10 days before their arrival are exempt from quarantine. They must have had their final dose of an approved vaccine at least 14 days before arrival.
• Passengers fully vaccinated by an overseas vaccination programme with an approved proof of vaccination remain required to book and pay for a day 2 COVID-19 test, taken upon arrival, and to complete a passenger locator form.
• Negative COVID-19 test conducted no more than 72 hours before departure is required for all others.
- Children who reside in the United Kingdom, or a country with an approved vaccination programme, are test-exempt (on-arrival testing applies based on their age, see below).
- Children resident in other countries are test-exempt if aged under 11.
- Travelers from the Channel Islands, Ireland or the Isle of Man (the Common Travel Area (CTA)); and travelers from Ascension Island, the Falklands, and St Helena are exempt.
- The test result must either be in English, French or Spanish. Translations are not accepted and the traveler must provide the original test certificate.
• Additional COVID-19 tests on or before day 2 and day 8 after arrival, booked, and paid for.
- Children residents in the United Kingdom, or a country with an approved vaccination programme under age four are test exempt. Children age 5- 17 must complete a day 2 test.
- Children resident in other countries are test-exempt if aged 4 and under; or complete day 2 and 8 tests if aged 5-17.
• 10-day quarantine for all travelers (or for the duration of stay if under 10 days).
- Those entering from countries on the red list must quarantine at an approved hotel.
- Those entering from countries other than those on the red list can quarantine at a residence or hotel.
- Travelers can reduce the quarantine duration via additional paid testing under the Test to Release scheme.
- Exceptions based on medical treatment; occupation-based exceptions.
- Children resident in the United Kingdom, or a country with an approved vaccination programme (as listed here), do not have to quarantine.
- Children residents of other countries are required to quarantine.
• Visitor visa, visit in transit or direct airside transit visa applications from ‘red list travel ban countries’ are restricted to urgent travel.
- Individuals with urgent travel needs should explain this in their visitor visa application and alert the VAC staff during biometric submission. If they do not hear from UKVI or the request is exceptionally urgent, they should email the Coronavirus Immigration Help Centre (CIH@homeoffice.gov), using the heading 'Coronavirus - Urgent Travel Request' in the email headline.
- For other travelers, visa applications may be delayed. Successful applicants will receive their visa when travel restrictions are lifted.
• The United Kingdom is resuming certain immigration services:
- Visa Application Centers (VACs) are reopening in many locations both in the United Kingdom and abroad, subject to local pandemic-related restrictions. A limited number of VACs are initially opening for passport return only before resuming other services. For updates on the status of VACs, including opening times in your country, check Sopra Steria for the United Kingdom; TLS contact for Europe, Africa and parts of the Middle East; or VFS global for all other countries.
- Life in the UK test centers will gradually resume services. Applicants should check the booking information on the website for further details.
- Some English Testing centers will also resume services. Individuals should check the English Language Testing System (IELTS)’s website, the Pearson Test of English website, or the LanguageCert website for specific updates.
- Priority and Super Priority services have now been introduced for most visa categories where the application is filed from within the UK.
• For EU Settlement applications, identity documents can be submitted by post. European Economic Area (EEA) nationals with a biometric passport or national ID card or non-EEA nationals with a biometric residence card can continue to submit their identity check using the 'EU Exit: ID Document Check’ app. The identity check is required to proceed with the remainder of the online application.
• Visits to the Overseas Visitors Records Office ('OVRO') resumed in May 2021.
• The Home Office is resuming compliance audits, both announced and unannounced.
• TRAVEL RESTRICTIONS: Entry ban for travelers who stayed in or transited through ‘red list travel ban countries’ in the 10 days preceding entry.
- Direct flights from and to these countries are banned (excluding cargo and freight flights).
- UK and Irish nationals, UK visa holders and permanent residents can enter from the above countries but must quarantine. This exemption does not apply to Wales. Wales bars all entrants from the above-listed countries.
- 'UK visa holders' refers to visa or other legal right of residence holders, including Indefinite Leave to Remain; existing leave to enter or remain (i.e., biometric residence permit); entry clearance or visa that grants such leave (e.g., students, workers); EU Settlement Scheme (EUSS) leave; entry rights under the Withdrawal Agreement (including returning residents with a right of residence under the EEA Regulations and EEA frontier workers); and family members of EEA nationals with rights under the Withdrawal Agreement. It does not include visitor visa holders.
• Travelers who fail to declare stay in or transit through any of the above countries risk prison sentences up to 10 years.
• Virtual, with limited face-to-face interaction.
• Lease checks
• Check in/out: prior to move-in, the unit has been pre-inspected; latest health or medical certification of all incoming occupants which will state that occupant/s was never a suspected or probable case individual/s and has never been identified as positive COVID-19 case individual/s, if identified, submit result of negative RT-PCR as per DOH standard; mandatory wearing of facemask, body temperature screening and use of foot bath.
• Timelines (normal)
• Market availability; mobility is limited to verify available properties.
• Additional services available include:
- Needs assessment calls
- Share housing market information.
- Share sample properties online.
- Conduct lease contract reviews and negotiations.
- Coordinate and assist in utilities set-up such as internet and cable.
- Provide school information
- Coordinate temporary housing bookings.
- Provide information on bank accounts opening requirements,
- Provide information on local registration requirements.
• Yes, bookings are being made virtually.
• No face-to-face support is available.
• Apartments are available.
• Schools across the UK are open.
• For England: Face coverings are no longer recommended for pupils in secondary schools.
• All remaining university students eligible to return to in-person teaching.
• For Scotland: Restrictions remain in schools for the first six weeks of the new term, including 1m physical distancing.
• Most restrictions in England have now been lifted. However, the government has warned that outbreaks of the Delta variant continue, that the crisis is not complete and all of the population should take personnel responsibility to remain safe.
- In some local council areas, inclulding Cornwall and Cumbria, additional measures are still in place.
• Most restrictions in Scotland have been lifted.
• Most measures in Wales have been removed.
• Some rules in Northern Ireland have changed, with another review due on August 12, 2021.
• Public transport is operational.
• Some services offering a restricted timetable; social distancing is recommended. Wearing a mask is mandated by the rail companies.
• Contactless payment advised.
• International travel will resume starting May 17.
- International travel is allowed for people who live in England, Scotland and Wales.
- Residents of Wales are still being advised to go abroad only for "essential" reasons in 2021. Northern Ireland is yet to announce a relaxation of international travel rules.
• A traffic light system will divide destinations into three categories - green, amber and red.
- Visiting green countries involves the fewest rules and there's no quarantine when travelers return. The ranking of countries depends partly on the number of COVID-19 cases and the success of their vaccine rollout.
- There are rules for each category: Green, Amber, Red. It is vital you are familiar and follow the applicable rules prior to travel and upon return. A useful source of information is: https://www.gov.uk/guidance/travel-advice-novel-coronavirus#coronavirus-covid-19-travel
Household GoodsSurvey (Video/In-person)
• Video only
Packing/Delivery Services (After Customs Clearance) Available?
• Air: Open but slow
• Sea: Open but slow. They are able to collect containers from the port and unload into store (to avoid unnecessary demurrage/detention); however, these shipments will not be delivered.
• Open but slow
Can packing/delivery take place without customer, or nominated representative?
• No, customer must sign waiver if nominating a representative.