Date Updated

07/21/2021



  • • Quarantine-free travel between the Australian states of New South Wales, Victoria and South Australia and New Zealand is currently paused.

    • Quarantine-free travels between the Australian states and territories of Queensland, Western Australia, Northern Territory, Australia Capital Territory, and Tasmania and New Zealand have resumed.

    • Travelers from Australia must not have been in the Australian states of New South Wales on or after 22:30 (local time) on June 26, 2021 or Victoria on or after 02:00 (local time) on July 17, 2021 to be allowed quarantine-free travel to New Zealand.

    • Travelers who were at a 'location of interest' of Australia at the specified time may only travel to New Zealand when at least 14 days have passed after they were at the location of interest.

    • Travelers are required to have a voucher confirming they have been allocated a place in a managed isolation facility before boarding their flight. Airlines will not board those without the voucher.

    • COVID-19 symptom screening for all travelers upon entry.

    • Enforced 14-day quarantine at a government facility for those with symptoms of COVID-19. Such travelers must be free of COVID-19 symptoms for 48 hours to leave government quarantine.

    • Enforced 14-day quarantine at a government facility for those without symptoms of COVID-19, with the possibility to apply for limited exemptions.

    • All travelers except those from Australia, Antarctica and the Pacific Islands must show a negative COVID-19 test taken within 72 hours prior to departure.
    - Individuals transiting through New Zealand will not be subject to this requirement if they remain in the airport only.

    • The approved tests are PCR and RT-PCR tests, LAMP tests and antigen tests taken within 72 hours of the scheduled departure time.


  • • New Zealand is reopening government operations.

    • Immigration New Zealand has reopened all onshore offices with limited staff numbers. All offshore offices remain closed until further notice.

    • The government is now processing offshore relationship-based applications provided they are supported by a New Zealand citizen or resident. If granted a relationship-based visa, the visa holders will be exempt from New Zealand border restrictions and may travel to New Zealand without seeking an approval. The list of relationship-based visas supported by a New Zealander are as follows:
    - Partnership – Visitor (Partnership)
    - Partnership – Visitor (Culturally Arranged Marriage)
    - Partnership – Work (Partnership)
    - Partnership – Resident (Partnership)
    - Partnership – Resident (Partnership – Partner of an Expatriate)
    - Dependent Child – Visitor (Child of NZ citizen/resident)
    - Dependent Child – Visitor (Adopted child)
    - Dependent Child – Student (Child of NZ citizen/resident)
    - Dependent Child – Resident (Family child dependent)
    - Dependent Child – Resident (Family child dependent – Dependent of an Expatriate)

    • The Expression of Interest selection processes for residence under the Skilled Migrant Category and Parent Residence Category will be deferred for a further six months, to be reviewed in 2021.

    • The temporary visa suspensions for overseas applicants have been extended until further notice. This suspension does not apply to the following applicants:
    - Relationship-based visa for partners and dependent children of New Zealand citizens or resident visa holder.
    - Visas for diplomatic, consular and official staff and accompanying dependents.
    - Antarctic Traveler Visitor visas and Antarctic Work visas.
    - Recognized Seasonal Employer (RSE) Limited visas.

    • Travel Restrictions: New Zealand is easing some travel restrictions.

    • Immediate family members with relationship-based visas, or who are ordinarily residents of New Zealand, are no longer required to travel with the New Zealand citizen or resident on the same flight to New Zealand.

    • Entry ban for all non-citizens and non-residents except:
    - New Zealand citizens (including those from Tokelau, Cook Islands, and Niue).
    - Permanent residents
    - Residents with valid travel conditions and their immediate family.
    - Australian citizens and permanent residents who normally reside in New Zealand.
    - Those entering for humanitarian reasons.
    - Health and other essential workers (employers can submit an exception request to the Ministry of Business, Innovation and Employment (MBIE) to be considered an 'other essential worker'. The worker must demonstrate technical or specialist skills not obtainable in New Zealand, or have a role which is significant in one of the designated industries (including major infrastructure projects, or significant benefit to the national or regional economy). For roles longer than six months, the worker must meet additional criteria based on salary and other factors.
    - Citizens of Samoa or Tonga for essential travel to New Zealand.
    - Maritime arrivals (where there is a compelling need).
    - Dependents hold a current visa based on their relationship to the primary temporary visa holder in New Zealand, or held a valid visa on March 19, 2020 which expired because they were unable to enter New Zealand by the arrival date provided on their visa label/eVisa.

    • Travelers who have been to any of the "locations of interest" designated by the New Zealand government in Queensland, Victoria or New South Wales, Australia cannot travel to New Zealand until 14 days after they have been to these areas.

    • A transit passenger must spend less than 24 hours and can only travel through Auckland Airport:
    - Travelers who are normally required to apply for a transit visa must do so in order to transit through New Zealand.
    - Travelers who meet the following conditions, may request an NZeTA before travelling in order to transit through New Zealand to another country: (i) they hold a passport from a country which is on the list of transit visa waiver countries; or (ii) they hold a passport from a country which is on the list of visa waiver countries and territories; or (iii) they hold a current Australian permanent resident visa; or (iv) their immediate or final destination after transiting New Zealand is Australia and they hold a current visa issued by the government of Australia to enter Australia, regardless of nationality; or (v) they are travelling from Australia, regardless of nationality.
    - If a traveler does not meet any of the above categories and need to transit through New Zealand, the traveler must apply for a transit visa before travel.
    - Transit ban for all travelers to China via New Zealand. New health testing requirements for COVID-19 have been introduced by the Chinese government but there are currently no testing facilities available in the transit area of New Zealand airports.

    • If granted a border exception, partners of New Zealand citizen or resident visa holder who hold Australian passport will be given a Critical Purpose visitor visa and upon their arrival into New Zealand, they will generally be issued a resident visa, in line with normal immigration policy.

    • If granted a border exception, partners of New Zealand citizen or resident visa holder who hold a passport from a visa waiver country will be invited to apply for a Critical Purpose visitor visa and if the visa is granted, they will be able to apply for a further visa while in New Zealand.

    • Citizens of a country on the list of visa-waiver countries who are in a genuine and stable relationship with a New Zealand citizen or resident can make a request to travel to New Zealand based on their relationship. They will be granted a visa of up to six months and can use this visa to travel to New Zealand.

    • Only New Zealand citizens and their immediate family can enter from Brazil, India, Pakistan and Papua New Guinea. Other travelers, including New Zealand permanent residents and residents, can only enter New Zealand if they have spent at least 14 days outside these countries prior to their arrival in New Zealand.
  • Yes, modified to allow for social distancing (e.g. travel in separate cars).
  • Yes, on a case-by-case basis.
  • Yes, gradual reopening from 18 May.
  • Social distancing to be followed; groups of more than 10 not allowed out in public unless accessing essential services.


  • • Public transport is open with the following guidelines:
    - Keep your distance from people you don't know.
    - Plan your journey ahead of time.
    - Try to keep a 2m distance while waiting for services.
    - While on board, follow signage about where you can sit and avoid sitting next to someone you don't know well.
    - Follow the guidance of the driver, crew and operators.
    - Stay kind, stay calm and play it safe.
    - You can sit next to people you know – keep the seat next to you empty.
  • Household Goods

    Survey (Video/In-person)
    • Yes, both

    Packing/Delivery Services (After Customs Clearance) Available?
    • Yes, subject to client outside a 14-day self-isolation period

    Freight Availability/Cost
    Reduced Services - averaging 10% increase in air freight rates as a consequence of reduced carriers
    Sea - Reduced Services, huge delays, costs increased at 10%

    Road Availability
    • Normal service

    Can packing/delivery take place without customer, or nominated representative?
    • No

Entry Restrictions

Entry Prohibited

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