Today, people expect to do everything on their smart phones, but they also want to know that they can access a live person for support when they need it. It’s no different when it comes to relocation. Since a smooth relocation is key to providing a positive experience to employees – and a positive experience allows employees to focus more fully on their new jobs – it’s important to strike the right balance between self-service and human support when it comes to relocation technology. In a recent article in CIO Review, SIRVA’s Senior Vice President of Global Marketing, Jeff Mills, discusses Elevating the Employee Relocation Experience through the Right Balance of Self-Service and Human Support. 

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