U.S. Government Services
A PROUD RELOCATION MANAGEMENT PROVIDER TO THOSE SERVING OUR COUNTRY
Since 1984, Sirva, dba BGRS, Inc. (“BGRS”), has been a trusted advisor and partner to the nation’s top federal agencies. Our decades-long history of serving the U.S. government is backed by our unparalleled experience in conforming to both the Federal Acquisition Regulation (FAR) and Federal Travel Regulation (FTR) and our deep understanding of the General Services Administration’s (GSA’s) stringent relocation policy requirements and guidelines.
Since the award of our first Government contract in 1984, we have supported 40+ federal and quasi-governmental agencies and managed more than 147,500 U.S. federal moves. We have also expertly handled 280,000 moves for the Canadian Government over the past 15 years.
OUR EXPERIENCE HAS YOU COVERED
As the relocation industry’s leading federal contractor, we offer complete, reliable relocation services in full compliance with the GSA Schedule 48 and all U.S. government contracting requirements. We value our long-standing relationship with the U.S. government and take our responsibility to the federal agencies and employees we serve seriously.
Highlighting our experience and leadership in serving the government sector, we have proudly played a key role in the following federal community forums for many years:
- Senior Executives Association (SEA) Corporate Advisory Council: Serve as an advocate for our government clients’ relocation interests to federal leaders.
- Government Relocation Advisory Board (GRAB): Served as an active member focused on transforming the relocation provisions of the FTR.
Our agency clients are governed by the highest ethical standards and quality control elements:
GOVERNMENT-TRAINED AND GOVERNMENT-CLEARED PERSONNEL:
All dedicated team members are U.S. citizens and hold or are in the process of obtaining Position of Public Trust security clearances.
STRINGENT SECURITY PROTOCOLS:
All systems, facilities, personnel, and data accessibility are U.S-based and carefully constructed to adhere to government standards and protect the sensitive information entrusted to us.
SECURE RELOCATION MANAGEMENT PORTAL:
Adheres to the highest global standards for data security with multi-factor authentication, biometrics, and user-level validation.
PROPRIETARY GCERTIFIED™ PROGRAM:
All dedicated government team members and service partners are required to participate in a Sirva, dba BGRS-developed course to learn FTR/FAR requirements and understand government culture.
Sirva, dba BGRS, Inc., stands as a steadfast and proud relocation service partner to the U.S. government. With a commitment to excellence, efficiency, and unparalleled service, we have consistently demonstrated its ability to meet the unique needs and challenges of government-sponsored relocations. Through innovative solutions, rigorous adherence to compliance, and a dedicated team of professionals, we ensure that every relocation undertaken in partnership with the U.S. government is executed with precision and care.
MORE THAN A MOVER
In addition to providing relocation management services, we play a pivotal role in supporting U.S. federal government agencies in crafting relocation strategies that seamlessly integrate with overarching talent management objectives. By leveraging our expertise and experience in mobility solutions, we ensure that relocation initiatives align closely with broader talent management goals.
SPOUSE AND PARTNER ASSISTANCE:
We provide personalized services to help facilitate integration into the new community, such as mentor and support networks and career assistance, which may include resume writing and interviewing, introductions/networking opportunities, and traditional job placement services in the destination location.
CAREER ADVANCEMENT:
We support a mobile employee's career advancement through a range of relocation service solutions and policies designed to facilitate professional growth and development. We enable mobile employees to seamlessly transition to new roles and opportunities while supporting their long-term professional success within the organization.
Employee Retention:
We contribute to our government clients’ employee retention by facilitating smooth transitions and providing personalized support throughout the relocation process, enhancing job satisfaction, maintaining loyalty, and safeguarding institutional knowledge.
By connecting relocations with these critical goals, Sirva, dba BGRS, not only facilitates efficient moves but also actively contributes to the long-term success and effectiveness of U.S. federal government agencies' talent management strategies.
As we look towards the future, we remain unwavering in our dedication to facilitating seamless transitions for government employees and their families, thereby upholding our shared commitment to service, integrity, and excellence.
RELOCATION SERVICES
We have been authorized by the GSA to provide the following relocation services to the federal government under Schedule Title: Transportation, Delivery & Relocation Services; SIN 531 (Schedule 48); Contract number: GS-33F-001HA.
The following Multiple Award Schedule (MAS) outlines the Special Item Numbers (SINs) we are approved to provide to the U.S. government:
653-1 Home Sale
653-4 Entitlement Counseling
653-1B Marketing Assistance
653-5 Agency Customizes Services
653-5 Property Management
653-7 Move Management
For a complete history and listing of services, please refer to our GSA-Approved Catalog.
Five Ways to Set Relocating Employees Up for Success
What Makes an Employee Relocation Successful?
A successful relocation starts with getting the basics right: logistics, budget, and timings. But creating a positive employee experience means looking beyond the practical mechanics of the move to consider what employees and their families really need to feel supported.
Here are five key areas our relocation experts say have a big impact on relocation success and the overall employee experience.
1. Clear Communication and Connectivity
This is where a positive relocation experience begins. During a relocation, employees are trying to balance complex personal and professional priorities through a period of significant change. So clear, timely communication becomes critical.
Set expectations early and honestly around the role, the relocation process, key milestones, and available support. Managing expectations effectively not only improves the experience but also reduces the risk of frustration and failed moves. Give employees opportunities to ask questions, schedule regular check-ins, and provide clear channels for feedback.
Connectivity also matters. An expert point of contact, access to relocation specialists, and digital tools your employees can use to track their relocation progress all help build confidence and reduce uncertainty.
Knowing they can access local expertise or talk with someone who understands their relocation, for example through Sirva’s Connect+ app, can help employees feel more in control from the outset.
2. Don’t Forget Compliance
Compliance is often viewed as a corporate risk issue, but it can have a direct and personal impact on the employee experience.
For example, immigration application errors, right-to-work concerns, or uncertainty around a family member’s ability to remain in the host country can quickly undermine confidence. These moments shape how employees perceive their employer and can influence whether key talent feels supported enough to stay.
3. Prioritize Cultural Preparation
The impact of culture on assignment success is well documented, yet cultural preparation is still missing from many mobility policies. Intercultural training goes beyond etiquette, it builds self-awareness, strengthens communication, and helps employees lead, collaborate, and make decisions effectively across cultures. It also plays an important role in supporting emotional adjustment, helping both employees and their families navigate uncertainty, build confidence, and settle more quickly in a new environment.
Whilst there is a great deal employers can offer in-house to help, comprehensive intercultural training programs are also available from relocation and specialist providers to support employees through their assignment. These programmes are also very effective when support is extended to accompanying family members, not just the employee.
4. Support the Whole Family
Family experience is a major factor in relocation success. Relocations are generally more likely to succeed if support extends to include children and partners.
Support for accompanying partners and family members can include partner career assistance, education consultancy, school search, family orientation, settling-in support, and extended wellbeing options. These services can reduce pressure on the employee and help the family adapt more quickly. They also address common, but often overlooked, challenges such as partner career disruption, schooling constraints, and family wellbeing.
5. Provide Direct Local Support
Local, practical support makes organisational support tangible. Just as importantly, it gives global mobility teams access to on-the-ground expertise they can trust and confidently reinforce with employees.
A trusted local service partner can provide destination insight, resolve issues quickly, and be on site when needed. Having a strong local team in country also inspires trust and confidence, making the relocation feel more personal and less transactional.
Final Thoughts
Seamless management of relocation logistics will always be essential, but it is only part of what makes a relocation successful.
The strongest mobility programs look beyond the move itself and focus on communication, compliance, cultural readiness, family support, and access to local expertise. At the core, successful programs manage expectations, support the whole family, and rely on trusted local expertise to guide employees through an increasingly complex relocation landscape. Together, these factors shape how employees experience the move, how quickly they settle in, and how confident they feel about their future with the organization.
If you would like to improve your relocation success rate, make sure you talk to Sirva, email us at concierge@sirva.com.
Smart. Helpful. Human. Responsible.