U.S. Government Services
A PROUD RELOCATION MANAGEMENT PROVIDER TO THOSE SERVING OUR COUNTRY
Since 1984, Sirva, dba BGRS, Inc. (“BGRS”), has been a trusted advisor and partner to the nation’s top federal agencies. Our decades-long history of serving the U.S. government is backed by our unparalleled experience in conforming to both the Federal Acquisition Regulation (FAR) and Federal Travel Regulation (FTR) and our deep understanding of the General Services Administration’s (GSA’s) stringent relocation policy requirements and guidelines.
Since the award of our first Government contract in 1984, we have supported 40+ federal and quasi-governmental agencies and managed more than 147,500 U.S. federal moves. We have also expertly handled 280,000 moves for the Canadian Government over the past 15 years.
OUR EXPERIENCE HAS YOU COVERED
As the relocation industry’s leading federal contractor, we offer complete, reliable relocation services in full compliance with the GSA Schedule 48 and all U.S. government contracting requirements. We value our long-standing relationship with the U.S. government and take our responsibility to the federal agencies and employees we serve seriously.
Highlighting our experience and leadership in serving the government sector, we have proudly played a key role in the following federal community forums for many years:
- Senior Executives Association (SEA) Corporate Advisory Council: Serve as an advocate for our government clients’ relocation interests to federal leaders.
- Government Relocation Advisory Board (GRAB): Served as an active member focused on transforming the relocation provisions of the FTR.
Our agency clients are governed by the highest ethical standards and quality control elements:
GOVERNMENT-TRAINED AND GOVERNMENT-CLEARED PERSONNEL:
All dedicated team members are U.S. citizens and hold or are in the process of obtaining Position of Public Trust security clearances.
STRINGENT SECURITY PROTOCOLS:
All systems, facilities, personnel, and data accessibility are U.S-based and carefully constructed to adhere to government standards and protect the sensitive information entrusted to us.
SECURE RELOCATION MANAGEMENT PORTAL:
Adheres to the highest global standards for data security with multi-factor authentication, biometrics, and user-level validation.
PROPRIETARY GCERTIFIED™ PROGRAM:
All dedicated government team members and service partners are required to participate in a Sirva, dba BGRS-developed course to learn FTR/FAR requirements and understand government culture.
Sirva, dba BGRS, Inc., stands as a steadfast and proud relocation service partner to the U.S. government. With a commitment to excellence, efficiency, and unparalleled service, we have consistently demonstrated its ability to meet the unique needs and challenges of government-sponsored relocations. Through innovative solutions, rigorous adherence to compliance, and a dedicated team of professionals, we ensure that every relocation undertaken in partnership with the U.S. government is executed with precision and care.
MORE THAN A MOVER
In addition to providing relocation management services, we play a pivotal role in supporting U.S. federal government agencies in crafting relocation strategies that seamlessly integrate with overarching talent management objectives. By leveraging our expertise and experience in mobility solutions, we ensure that relocation initiatives align closely with broader talent management goals.
SPOUSE AND PARTNER ASSISTANCE:
We provide personalized services to help facilitate integration into the new community, such as mentor and support networks and career assistance, which may include resume writing and interviewing, introductions/networking opportunities, and traditional job placement services in the destination location.
CAREER ADVANCEMENT:
We support a mobile employee's career advancement through a range of relocation service solutions and policies designed to facilitate professional growth and development. We enable mobile employees to seamlessly transition to new roles and opportunities while supporting their long-term professional success within the organization.
Employee Retention:
We contribute to our government clients’ employee retention by facilitating smooth transitions and providing personalized support throughout the relocation process, enhancing job satisfaction, maintaining loyalty, and safeguarding institutional knowledge.
By connecting relocations with these critical goals, Sirva, dba BGRS, not only facilitates efficient moves but also actively contributes to the long-term success and effectiveness of U.S. federal government agencies' talent management strategies.
As we look towards the future, we remain unwavering in our dedication to facilitating seamless transitions for government employees and their families, thereby upholding our shared commitment to service, integrity, and excellence.
RELOCATION SERVICES
We have been authorized by the GSA to provide the following relocation services to the federal government under Schedule Title: Transportation, Delivery & Relocation Services; SIN 531 (Schedule 48); Contract number: GS-33F-001HA.
The following Multiple Award Schedule (MAS) outlines the Special Item Numbers (SINs) we are approved to provide to the U.S. government:

653-1 Home Sale

653-4 Entitlement Counseling

653-1B Marketing Assistance

653-5 Agency Customizes Services

653-5 Property Management

653-7 Move Management
For a complete history and listing of services, please refer to our GSA-Approved Catalog.
Trends in LatAm Mobility: Navigating Cost, Complexity, and Employee Experience
Global Mobility leaders across Latin America are facing a number of challenges: the need to balance rising costs, increasing mobility complexity, and evolving employee expectations in an environment defined by constant change.
During a recent roundtable discussion with senior mobility professionals from multinational organizations across the region, one message emerged clearly: Mobility is no longer simply executing relocations, it is becoming a strategic function responsible for orchestrating talent movement amid growing business and operational challenges.
Mobility Programs Under Pressure
Participants consistently described an environment shaped by three interconnected pressures:
Rising relocation and
housing costs
Immigration delays and
regulatory uncertainty
Growing expectations from employees and business stakeholders
These challenges are amplified across Latin America by currency volatility, inflation, and significant differences in immigration, tax, and social security requirements between countries. At the same time, growing talent destinations such as Mexico, Brazil, and Costa Rica are creating additional pressure on local infrastructure and housing markets.
The result is a constant need for adaptation while maintaining compliance, cost control, and employee support.
Immigration Has Become a Critical Constraint
One of the strongest themes from the discussion was the growing impact of immigration on mobility outcomes.
Leaders reported increasingly unpredictable processing timelines, changing documentation requirements, and visa delays that can extend well beyond initial expectations. These disruptions can impact not only business timelines, but also employees and families trying to plan housing, schooling, and personal transitions.
A key employee experience challenge identified was the lack of visibility of the relocation journey. Employees often understand policy details, but struggle to see the full process from assignment approval through arrival and settlement.
As a result, organizations are looking for ways to provide clearer roadmaps, proactive communication, and greater transparency throughout the relocation lifecycle.
Flexibility Is Increasing—But So Is Risk
To respond to changing business demands, many organizations are introducing greater flexibility into their mobility programs, including:
- More case-by-case decision making
- Increased use of policy exceptions
- Personalized relocation packages
- Tiered or flexible policy structures
While these approaches help address individual circumstances and business needs, they also introduce challenges impacting consistency, governance, and precedent-setting.
Many organizations acknowledged they are moving from policy-led programs toward principles-led decision making, but formal guardrails have not always kept pace.
Cost Pressures Are Reshaping Mobility Decisions
Rising relocation and housing costs are having a direct impact on talent mobility strategies. Participants reported moves being delayed, redesigned, or cancelled altogether as organizations scrutinize budgets more closely. Business leaders are increasingly asking whether relocation remains the right solution for every talent need.
As a result, Mobility teams are becoming more involved in:
- Upfront cost forecasting
- Business case development
- Budget transparency
- Workforce planning discussions
The Mobility role is expanding beyond program management to include commercial and strategic advisory responsibilities.
Employee Expectations Continue to Rise
Employee experience remains a critical priority, but expectations are evolving. Employees increasingly want:
- Clear timelines and milestones
- Better visibility into financial impacts such as tax and payroll implications
- Ongoing communication and support throughout the process
In Latin America, participants highlighted the importance of relationship-based service, local language support, and trusted advisor relationships. Employees value human connection as much as operational efficiency.
Experience is no longer defined solely by successful delivery, it is measured by clarity, confidence, and trust throughout the journey.
The Evolving Role of Mobility
Perhaps the most significant takeaway from the discussion was the transformation of the Mobility function itself. Today's Mobility leaders are increasingly acting as:
- Strategic advisors to the business
- Coordinators across HR, tax, payroll, immigration, and suppliers
- Translators between business objectives and operational realities
To support this evolution, organizations are investing in digital tools, AI-enabled capabilities, data visibility, and stronger stakeholder alignment.
Looking Ahead
The discussion highlighted several opportunities for mobility functions moving forward:
- Improve process transparency
- Strengthen communication and expectation management
- Formalize flexible policies with clear governance
- Improve integration across internal teams and external partners
- Position Mobility as a strategic workforce deployment function
- Leverage data and AI to improve planning and decision making
Final Thought
Global Mobility in Latin America is operating at the intersection of constraints and expectations. To be successful, organizations will need to balance flexibility with control, cost discipline with talent enablement, and operational excellence with a human-centered employee experience.
The organizations that thrive will be those that simplify complexity, increase transparency, and position Mobility as a strategic partner in enabling global talent.
To discover how Sirva can help you navigate changes in the Latin America region, connect with your Sirva representative or contact us at concierge@sirva.com to learn more.
Smart. Helpful. Human. Responsible.
