Date Updated


  • • Quarantine and COVID-19 Test Requirements: 14-day quarantine at a government-designated facility (typically a hotel) for all travelers.
    - There are very limited exemptions to the quarantine requirement. See the Australian Department of Health website for more information.

    • Quarantine-exempt flights from New Zealand (for passengers who have been in NZ for 14 days or more and have not been in a designated COVID-19 outbreak location) are available with the following additional requirements (currently suspended):
    - Any passenger that is considered to be a close contact of any recently confirmed COVID-19 cases identified in the community in New Zealand must present evidence of two negative COVID-19 tests.
    - Any passenger that has been in a contact tracing location of interest at a time specified on the NZ Ministry of Health website musty have evidence of one negative COVID-19 test.
    - Any passenger who has been in a managed isolation facility in New Zealand must have been in New Zealand for 14 consecutive days after completing managed isolation before traveling to Australia.

    • Quarantine-free flights between Australia and the South Island of New Zealand have resumed. Quarantine-free travel from the North Island of New Zealand remains suspended.

    • Specific quarantine requirements are generally being managed by state and territory health departments. For example, in some states or territories, arriving travelers are responsible for paying the costs of their quarantine.

    • Effective November 1, 2021, overseas passengers arriving in New South Wales who have been fully vaccinated with a recognized vaccinated will be exempt from quarantine. Unvaccinated passengers will be required to complete 14 days of hotel quarantine and this will be restricted to 210 arrivals per week.

    • Reduced quarantine arrangements will likely apply to Australian citizens and permanent residents who have been fully vaccinated with a recognized vaccine, likely to be in the form of seven days home quarantine. This is likely to be implemented in November 2021.

    • All travelers to Australia must provide a negative COVID-19 test (completed within 72 hours) prior to departure. Limited exemptions apply as follows:
    - Children aged four years and younger at the time of check-in for the scheduled flight departure.
    - People with a medical condition (who can provide a medical certificate).
    - International aircrew
    - Travelers on a designated green safe travel zone flight.
    - People traveling from countries where COVID-19 PCR testing is not reasonably available. Exemptions for this purpose will be determined by Australia's Director of Human Biosecurity.
    - Travelers to Australia should contact their airline regarding any current requirements relating to COVID-19 testing. Further information regarding the COVID-19 testing requirements is available on the Australian Department of Health website.

    • Any traveler entering Australia who has been in a 'high-risk COVID-19 country' (no countries are currently prescribed for this purpose) in the 14 days before entering Australia and who is transiting through a third country will need to submit a negative COVID-19 PCR test 72 hours prior to entering Australia from the final point of embarkation. The Australian government has also announced that it will seek Rapid Antigen Testing for Australians returning on direct flights from high-risk countries. It is not clear when these policies will be effective.

  • • Immigration authorities accepting applications however, processing delays should be expected.

    • Those listed below can still enter Australia without a travel exemption, however will be required to quarantine upon arrival based on state requirements. Quarantine requirements vary from state to state - please contact the immigration team for specific advice as there may also be a need to quarantine in states you are transiting through on the way to your final Australian destination. Some states also require the traveler to pay for quarantine . From 1 November, the NSW Government will remove quarantine requirements and caps for overseas arrivals who the Commonwealth Government recognizes as fully vaccinated with a TGA-approved vaccine. Fully vaccinated travelers already in quarantine will also complete their quarantine re- querulents on November 1, even if it is less than 14-days. Overseas arrivals who are not fully vaccinated will be capped at 210 people per week, and will be required to undergo mandatory 14-days hotel quarantine.
    - An Australian citizen Repatriation flights now available for those from India.
    - A permanent resident of Australia. Repatriation flights now available for those from India.
    - An immediate family member of an Australian citizen or permanent resident. If you hold a temporary visa or do not yet hold a valid visa for Australia, you must provide proof of your relationship to the Department before you travel to Australia unless traveling from India.
    - A New Zealand citizen usually resident in Australia and their immediate family members.
    - A diplomat accredited to Australia (holding a subclass 995 visa).
    - A traveler transiting Australia for 72 hours or less.
    - Airline crew
    - Maritime crew including marine pilots.
    - Recruited under the Government approved Seasonal Worker Program or Pacific Labor Scheme.
    - Holder of a Business Innovation and Investment (subclass 188) visa.
    - Individuals traveling from New Zealand by air who have been in New Zealand 14 days prior to travel (subject to meeting other requirements and are exempt from quarantine).
    - If you do not fall into one of the above categories, a travel exemption is needed. Please contact the Immigration team for assistance with applying.

    • The New Zealand safe travel zone allows for travelers who have been in New Zealand for 14 days to travel by air to Australia quarantine-free, without applying for a travel exemption (and vice versa). Travelers must ensure their flight is a ‘quarantine-free’ flight. Quarantine-free flights between Australia and the South Island of New Zealand will resume at 11.59pm on October 19, 2021. Quarantine-free travel from the North Island of New Zealand remains suspended.

    • Chief Medical Officer Professor Paul Kelly said both NSW and Victoria had agreed to allow travelers from the South Island to enter without quarantining from midnight on Tuesday.

    • Returning Australians and other travelers to Australia must return a negative COVID-19 test prior to departure. Exemptions will only be applied in extenuating circumstances, such as seasonal workers where there is limited access to testing.

  • • Victoria - In-person inspections are banned during the extended lockdown and can only be conducted remotely.

    • NSW - Private inspections are still allowed by appointment but are limited to one real estate agent and one buyer at a time. Face masks must also be worn.

    • QLD - Permitted with local restrictions in place.
  • Yes.

  • • School holidays are in place at present. After the school holidays, some schools might have restrictions. Check with individual schools to confirm. .

  • • NSW - has reached double vaccination rate of 80%. Lifts on restrictions include the reopening of schools, no caps on weddings and funerals and greater density inside pubs, hairdressers and hospitality venues. Up to 20 people can now gather at homes and 50 people can meet at parks, while masks are no longer mandatory in offices.

    • VICTORIA - Per NSW. Lockdown has been extended and restrictions will only be lifted, for those fully vaccinated, when the VIC population has a rate of 70% fully vaccinated. Latest update is that people who have been double vaccinated will start to see alleviations in restrictions. Proof of vaccination must be carried at all times and can be sourced on phone using the Victoria Service app.

    • QLD - No lockdown in QLD. However, they are requiring entry passes for ANY individuals wanting to travel into QLD from another AU state. Clients should ensure their employees meet these requirements prior to arranging travel into other AU states. If you have been in a declared COVID-19 hotspot in the last 14 days, or since the identified start date for the hotspot (whichever is shorter), you will not be allowed to enter Queensland, except for a limited range of people who can enter for essential purposes. See external link for details of the entry pass -

    • ACT - Lockdown lifted, however non-essential retailers are still arranging click and collect and takeaways. Any bookings should be checked to ensure that visits are permissible. Masks should be worn.

    • WA - Borders easing for QLD and SA. It is possible that people arriving into WA will need to quarantine on arrival - even if they've quarantine in another state on arrival.

  • • Masks mandatory in most states on public transport. Passengers should always carry masks.
  • Household Goods

    Survey (Video/In-person)
    • Yes, both

    Packing/Delivery Services (After Customs Clearance) Available?
    • Yes, subject to client outside a 14-day self-isolation period

    Freight Availability/Cost
    Air - Rates remain approx. 50-70% higher than 2020 due to limited capacity, however limited changes.           
    Sea - Updated contracts to USA effective 1st October now in place, space remains under pressure. Allocations are in place, but need to book up to 6 weeks in advance to get the allocation with contract rates.

    Road Availability
    • Normal at present

    Can packing/delivery take place without customer, or nominated representative?
    • No

Entry Restrictions

Entry Prohibited

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