SIRVA Concierge Desk

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Insurance

Protect your precious belongings during the move

Relocating staff, whether around the corner or around the world, is a significant logistical effort. SIRVA can provide comprehensive transit and storage insurance for your employees’ goods, as well as claims management and settlement services through our in-house claims centre.

SIRVA holds an Australian Financial Services licence (AFS licence #294595) and, is licensed to advise on and provide insurance services. This allows us to:

  • Market insurance to clients in our own right, rather than through third party insurance brokers
  • Maintain a centralised in-house claims management and settlement service, which is available to clients throughout the world regardless of destination
  • Remove the reliance on a third party to dictate terms and process
  • Finalise resolution of claims more promptly
  • Provide your employees with the most generous claims notification period and comprehensive cover that includes pack/unpack

Total Value Cover

Total Value Cover (TVC) is an alternative to the standard inventory method and provides a ‘Lump Sum’ valuation to cover the entire consignment. While there are minimal qualification values annotated with this approach, this method has been built with the purpose of simplification for the corporate employee.

As with the inventory method, all effects and values are protected with new for old replacement— regardless of age.

Insurance extensions

Extensions to the base transit insurance policy are available. The extensions provide flexibility of coverage and mean your employees can extend their insurance policy to suit their individual needs.

Mould & mildew

Cover for damage due to moisture being trapped in a sealed environment such as a shipping container.

Mechanical and electrical

Available for electrical items in the event that mechanical problems arise within an article, where there is no physical damage visible to the actual item.

Pairs and sets

If you have a lounge suite and one of the chairs or sofas is damaged, the whole lounge suite will be repaired or replaced.

Packed by owner

Cover for owner packed items to their nominated replacement value.

Storage

Continuity of coverage across consignments whilst in storage. The sum insured will be increased each year by the latest Consumer Price Index (CPI).